Kara Evans Email & Phone Number

The Nenagh Group offers business, operational, and technical consulting to emerging and established companies. In business since 2016, I provide guidance on small and large scale endeavors across industries with exceptional expertise in the Medical and Behavioral Health markets. Professional services include providing interim and fractional executive leadership, project management, vendor selection, and implementation support. Technology services include workflow analysis and redesign, process development and re-engineering, data conversion, product development, roadmap planning, requirements definition, and analytics development. Educational services include custom curriculum development and mentoring of emerging leaders. Operational focus is aimed at maximizing technology investments and bringing concepts to life.

Wallingford, Connecticut, Us

Joined as Aware's first CIO during the company's adolescence following a six month engagement as a business and technology consultant. Established the Business Solutions division which included Data Solutions and Analytics, Technical Project Management Office, Quality Management, Learning & Development, and Client Engagement. Matrix management of external Managed Service Provider (MSP) relationship. Primary Focus was assessment and shoring up the technical infrastructure to allow for rapid, scalable growth, curating data assets, designing and implementing business intelligence strategy. Created organizational tech stack to support 700 corporate and field based employees and changed the culture of the organization to one of service and accountability.

Miami, Florida, Us

Hired as the VP of Operations to plan, design, develop and implement a suite of applications geared towards the Substance Use and Behavioral Health industry. Managing the content and build process from concept inception through implementation, my team produced an integrated, multi-faceted set of applications which was quickly embraced by the industry after MVP was rolled out in late 2017. This position provided an opportunity to leverage my cumulative experience in healthcare, revenue cycle management, software development, business analysis, training, project management and operations. Working as both a leader, subject matter expert and a hands-on contributor the development team was able to substantially expand the KIPU’s portfolio of products providing solutions to clients that support operations, business development, pre-admission, acute care and post discharge space. CRM Applications built included the following systems: Verification of Benefits, Referral Network Management, SEO & Traditional Campaign & Marketing tracking, Prospect Tracking, Pre-Admission Assessment and Industry Specific Analytics using Sisense. Currently product has over 2400 unique users and more than 100 unique clients in Canada, England and the United States.• Developed and maintained product roadmap, created, managed and maintained product backlog in traditional Agile development environment serving as Product Owner and Scrum Master. Advanced the CRM’s appeal by leading API integration to EMR, 3rd party marketing vendor applications• Created implementation protocols, artifacts and processes. Trained implementation and support staff. Provided client facing workflow consultation, process re-engineering pre and post implementation. Analyzed and shepherded client data migrations from legacy systems.

National Behavioral Health provider specializing in the treatment of Substance Use and Eating Disorders. Scope of role included responsibility for national information technology concerns inclusive of managing Project Management Office, Software Implementation, Process re-engineering, Training and Development for 400+ staff in 13 locations.• Responsible for vendor selection and procurement process for Electronic Medical Records system inclusive of review and evaluation of 70+ vendors against 220 criteria.• Provided continuous review and analysis of data quality. Leading organization towards standardization of operational process and procedures across locations. Creation of innovative custom solutions to improve efficiency across RCM team.

Independent, vendor neutral analytics and ePractice consulting firm specializing in supporting small and large group Medical and Behavioral Health practices through the selection, contracting and implementation of Electronic Medical Records (EMR) systems. Implemented various practice types in both Medical and Behavioral Health arenas. Certified implementer for AllScripts MyWay, and Aprima software. Implemented AthenaNet, and Netsmart product line. Served as a technical design liaison with respective vendors to enhance products appeal and remove barriers on behalf of clients. Work involved specifications development, UI design, interface testing, data conversion and system configuration. • Provided Project Management for all phases of an EHR/EMR systems from Discovery through Post implementation support services. Inclusive of documenting business workflows, configuration, training, processes, policies and procedures development re-aligning practitioner workflows with PM and EMR environments. • Served role of virtual Office Manager for busy Family Practice. Redesigned office workflow and business processes increasing efficiency and revenue. Performed Monthly Analysis of A/R. Increased revenue 400 percent within a year.

Louisville, Kentucky, Us

Served in various roles during tenure. Primary focus during this period was working with various Clinical Programs and applications that touched the Commercial, Medicare, Medicaid and Military product lines. Appointed often to startup new departments and divisions both in Louisiana (Ochsner pre-merger) and Louisville. Served in both business and IT roles leveraging my payer experience and healthcare knowledge. Roles included: Consultant, Business Process Development Business Engineer, Integrated Clinical Guidance Systems Consultant, Integrated Clinical Guidance Systems Test Manager, Integrated Clinical Guidance Systems Project Manager, Clinical Applications Project Manager, Medical Affairs Division Ochsner Health Plan Manager of Training & Support, Information Technology Department Ochsner Health Plan

Bs, Education

Education record