Kara Friedman Email & Phone Number

Boston, Ma, Us

Boston, Ma, Us

Chicago, Illinois, Us

As the Community Manager for JLL at Pfizer, I prepare onboarding documents and lead biweekly site tours for new hire orientation. I triage up to 60 site facilities and maintenance requests per day via a proprietary virtual tracking system. I also manage 3 full-time conference solutions team members, including assisting with conference room bookings and management of sitewide enrichment events of up to 200 attendees. Additionally, I provide client support via concierge desk, phone, and monitoring of an email inbox.

92866 Issy Les Moulineaux Cedex 9, Fr

As the Conference Concierge for Sodexo Corporate Services @ Sanofi, I provide onsite concierge services by connecting with other departments to triage and execute client requests, and serve as the main contact for any client needs or questions on amenities. I perform critical conference services tasks including daily building checks, conference room bookings, audio/visual support, room setups, registering and escorting visitors, and catering assistance. My team provides client support via our onsite concierge desk, phone, and monitoring of our email inbox. I have also lead the planning and execution of onsite engagement events of up to 600 attendees.

Peabody, Massachusetts, Us

As the Venue Manager at Olio, I coordinated management on a team of three for a wedding and event space, hosting 65+ events yearly. I corresponded with both current and prospective clients, including scheduling and leading tours and following up with proposals/contracts. I also led hiring, training, and supervision of the part-time venue staff, arranging schedules and ensuring consistently high levels of customer service. I regularly surveyed the property and monitored the needs of the building including purchasing supplies, scheduling cleaning and maintenance, documenting damage, etc.

Lake Buena Vista, Florida, Us

As a Walt Disney World cast member and Disney College Program participant, I worked as an attractions cast member in EPCOT where my work location was the attraction Mission: Space. Every shift, I was rotated through the various positions within the operations of the ride. I managed flow of guests throughout the attraction by monitoring crowd levels and providing grouping instructions at designated points in the ride queue, and performed safety-critical tasks and checks to ensure proper operation of ride vehicles and systems. I incorporated the core values of the Walt Disney Company in order to provide world-class guest service.

Amherst, Ma, Us

As a peer tutor for the Business Communication Center in the Isenberg School of Management, I help undergraduate students develop their writing for classes in the Business Communication Department. I also work with them on resumes and cover letters in order to prepare for job applications and interviews.

As an event staff member at the Boylston Rooms, I work closely with the event coordinators to set up and break down multiple event spaces throughout the day of an event. I also interact with clients, as well as their friends, family, and other guests to provide them with information about the property and provide assistance and answers to questions when necessary.

Us

During my time as a Front Desk Agent at the Quality Inn, I used Choice Hotel's POS system to complete necessary tasks throughout my shift, such as check-ins and checkouts, processing payments and refunds, booking and cancelling reservations, and managing the housekeeping center to update room conditions and create work orders for the property.

Peabody, Massachusetts, Us

During my time as the Events and Outreach Intern at Olio, I worked on many projects that contributed to the growth of the venue. I corresponded with nearby hotels and offsite wedding ceremony locations to learn information about them and create partnership deals for the benefit of our clients. Additionally, I investigated social media strategies to implement at Olio, which resulted in the creation of a new account that received over 18,000 monthly views during my time running it. Finally, I independently designed, planned, and executed a styled wedding shoot of 12 vendors that will be published on a notable wedding blog as of late October 2021.

Lebanon, Tn, Us

As a Hostess at Cracker Barrel, I was the first person to greet guests upon their entry to the establishment. I communicated wait times and catalogued their names for the waitlist via the DineTime operational software. After communicating with servers and management to seat guests efficiently, I guided parties to their assigned tables, provided them with menus and silverware, and advertised special menu items to them.

Bachelor Of Science - Bs, Hospitality And Tourism Management

Bachelor Of Science - Bs, Hospitality & Tourism Management