Kara Henderson Email and Phone Number

• Supervise a team of 3 direct reports in the Shipping/Receiving department• Manage 72 supplier accounts along with all Buyer responsibilities • Develop and implement training procedures for new team members • Streamline internal receipt process by incorporating hand held scan units to improve inventory management accuracy and reduce human errors• Work to reorganize and maintain stock room by maximizing use of limited storage area for accurate cycle counting of over 95% and parts location reporting• Collaborate with various team members on stock yard reorganization to improve efficiency for production part requests• Run monthly metrics for review and to report to team members including the Vice President, Finance and Supply Chain Director regarding Inventory, Cycle Counting, On-Time Delivery and Purchase Price Variance numbers for analysis and to take action if necessary.• Work closely with Engineering and Quality on ECR and NCR documents to ensure suppliers are meeting our standards and reacting quickly for resolution.

• Maintained continuous cost reductions based on new engineering designs and cost saving initiatives within a manufacturing environment• Purchased raw material, product labels and packaging for cryogenic storage tanks• Worked to keep suppliers at a 98% on time delivery rate by monitoring and addressing issues when necessary• Forecasted parts to keep ahead of supply chain demand for dependent and independent demand• Audited vendor lead-time, safety stock, MOQ’s, and other supplier part info for accuracy• Worked with Finance regarding Purchase Price Variances, invoice issues, excess and obsolete items • Maintained supplier relationships through site visits, phone and email correspondence• Developed concept of standardization of labels for consistent and professional product identification for our customers

• Purchased products for customer fulfillment using Demand Solutions Requirements Planning Software, while maintaining desired inventory levels for direct marketing catalog company• Worked with Inventory Planner to reduce excess inventory and adjust forecasting• Reviewed department reports daily to follow up on past due and unacknowledged purchase orders, product delays and backorders• Negotiated with suppliers in adjusting lead-time, minimum order dollar amounts, case packs, and product quality to increase sales• Ensured catalog product items were received on time to fill customer orders at a 99% line fill rate• Continuous communication with all pertinent department personnel and product suppliers to resolve issues, provide daily support, and maintain world-class service to our direct marketing catalog customers• Responsible for revising bill of materials and work order releases

• Entered phone orders and returns, edited faxed and mail-in orders• Used appropriate decision making in a timely manner to guarantee customer satisfaction• Worked independently with minimal supervision while excelling in call center duties• Multi-tasked and prioritized in a fast paced environment