Kara Hernandez Email & Phone Number

Hillsboro, OR, US

• Collaborate with vendors, sub-contractors, customers, and sales team members
• Oversee multiple projects at a time to ensure project deadlines and quality standards are met
• Coordinate office supply orders and vendor management
• Process deposits and final payments for projects assigned
• Serve as the initial point of contact for all visitors
• Provide general clerical and administrative support

Build relationships with hiring managers; to connect regarding hiring needs and recruiting strategiesManage relations between the HR Department and General Managers of branchesProvide initial phone screening with candidates to set proper expectations about each roleWork in a team-based environment to support hiring managers in reaching goals and hiring.

Support internal and external customers with inquiries and complaints regarding financial products and servicesSeek ways to determine appropriate course of action, conduct investigative steps to identify the issues, and process complex transactions onlinePerform moderately complex initiatives to resolve client issues and review complaints for regulatory.

United States

Monitor and evaluate the quality of inbound or outbound customer callsDocument quality issues and performance measures for management reviewOversee a group of service monitorsProvide information and assists in the feedback and formal education process of other staffWork closely with both internal and external customers to meet their service needsAct as a.

United States

Support Account Resolution functional area as an experienced Account Resolution Specialist by utilizing advanced knowledge of company products, services, policies, procedures, account resolution systems, and apply this knowledge when communicating with delinquent customersSeek ways to improve quality of customer experience while working on collecting and.

United States

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankersComplete operational activities while minimizing risks under established policiesPerform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as.