Major Business Service Manager
Current
Mar 2017 - Present
AeroLeads people directory · profile
Kara Jefferies Email & Phone Number
Major Business Service Manager at EcotricityPartner/Owner at Kings Head Inn, Birdwood LLP
at
Ecotricity
1 work email found
@ecotricity.co.uk
2 phones found area 776 and 800
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Current company
Role
Major Business Service Manager at EcotricityPartner/Owner at Kings Head Inn, Birdwood LLP
Location
Gloucester, England, United Kingdom
Company size
Who is Kara Jefferies? Overview
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Quick answer
Kara Jefferies is listed as Major Business Service Manager at EcotricityPartner/Owner at Kings Head Inn, Birdwood LLP at Ecotricity, a with 424 employees, based in Gloucester, England, United Kingdom. AeroLeads shows a work email signal at ecotricity.co.uk, phone signal with area code 776, 800, and a matched LinkedIn profile for Kara Jefferies.
Kara Jefferies previously worked as Major Business Service Manager at Ecotricity and Contact Centre Manager (Service) at Arjo.
Company email context
Email format at Ecotricity
This section adds company-level context without repeating Kara Jefferies's masked contact details.
{first}.{last}@ecotricity.co.uk
89% confidence
AeroLeads found 1 current-domain work email signal for Kara Jefferies. Compare company email patterns before reaching out.
Profile bio
About Kara Jefferies
Kara Jefferies is a Major Business Service Manager at EcotricityPartner/Owner at Kings Head Inn, Birdwood LLP at Ecotricity. She possess expertise in fmcg, management, project management, sales operations, sales and 12 more skills.
Listed skills include Fmcg, Management, Project Management, Sales Operations, and 13 others.
Current workplace
Kara Jefferies's current company
Company context helps verify the profile and gives searchers a useful next step.
Ecotricity
9 roles · 27 years
Kara Jefferies work experience
A career timeline built from the work history available for this profile.
Contact Centre Manager (Service)
Responsible for front office teams with circa 20 people. Professionalise Customer Service by developing the Ways of Working & Process to improve the monitoring & delivery of the Customer Service offering. Improve the performance of individuals. Change the culture from that of managing engineer workload to become a customer centric operation.• Identify improvements in systems, telephony, process & KPI reporting measures to develop the service offering & improve the overall customer journey.• Coach & Develop the Team to improve the Service Performance.• Lead & Influence across sites to improve processes & system solutions & remove rework. • Service Owner for SAP implementation. Identify operational requirements & work with the IT project team to ensure that all the service requirements are captured & given focus.
Jul 2015 - Mar 2017
Customer Support Manager
Responsible for 4 Customer Support Teams. Enable, coach & develop Team Leaders to improve performance in Sales & Customer Service and maintain the Ecotricity principle of providing the best possible customer service (named #1 Customer Service provider in Energy Supply by Which- Jan 15)Initiating & working with other areas of the business to standardise & improve processes & system solutions to support an improved customer journey & enable 'one call resolution' for our customers.Overall responsibility for circa 50 people, teams responsible forChange of Supply & Home MovesOutbound SalesManaging the growth & service delivery of Ecotricity Feed-In tariff operation- Microtricity. Account Development with multi site installers.Managing & Developing the service offering on non-core products including Ecobonds & Electric Highway charging network.
Dec 2014 - Jul 2015
Csc Uk Project Lead
Anheuser-Busch Inbev
Project Manage & Implement an SAP Customer Service & Telephony Solution across the UK Business & Business Service Centre in Czech Republic, to facilitate the achievement of a Global Standardised Business Model
Sep 2013 - Sep 2014
Customer Service Manager
Anheuser-Busch Inbev
Jun 2006 - 2013
Manager
Inbev
May 2006 - 2013
Sales Manager
2004 - 2006
~2 yrs
Operations Support Manager
2002 - 2004
~2 yrs
Customer Process Manager
2000 - 2002
~2 yrs
Team & coworkers
Colleagues at Ecotricity
Other employees you can reach at ecotricity.co.uk. View company contacts for 424 employees →
DC
Daniel Cole
Colleague at EcotricityGloucester, England, United Kingdom
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RM
Rosalind Morgan
Colleague at EcotricityStroud, England, United Kingdom
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HH
Hannah Hurford
Colleague at EcotricityGloucester, England, United Kingdom
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HB
Hayley Baynham
Colleague at EcotricityGloucester, England, United Kingdom
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ET
Eleanor Tucker
Colleague at EcotricityGloucester, England, United Kingdom
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JC
Jake Cropton
Colleague at EcotricityStroud, England, United Kingdom
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HC
Harry Churchley
Colleague at EcotricityLondon, England, United Kingdom
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GD
George Dale
Colleague at EcotricitySouth Petherton, England, United Kingdom
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AH
Alice Hocking
Colleague at EcotricityStroud, England, United Kingdom
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PM
Phil Metcalfe
Colleague at EcotricityGloucester, England, United Kingdom
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Daniel Cole
Colleague at EcotricityGloucester, England, United Kingdom
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RM
Rosalind Morgan
Colleague at EcotricityStroud, England, United Kingdom
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HH
Hannah Hurford
Colleague at EcotricityGloucester, England, United Kingdom
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HB
Hayley Baynham
Colleague at EcotricityGloucester, England, United Kingdom
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ET
Eleanor Tucker
Colleague at EcotricityGloucester, England, United Kingdom
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JC
Jake Cropton
Colleague at EcotricityStroud, England, United Kingdom
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HC
Harry Churchley
Colleague at EcotricityLondon, England, United Kingdom
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GD
George Dale
Colleague at EcotricitySouth Petherton, England, United Kingdom
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AH
Alice Hocking
Colleague at EcotricityStroud, England, United Kingdom
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PM
Phil Metcalfe
Colleague at EcotricityGloucester, England, United Kingdom
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FAQ
Frequently asked questions about Kara Jefferies
Quick answers generated from the profile data available on this page.
What company does Kara Jefferies work for?
Kara Jefferies works for Ecotricity.
What is Kara Jefferies's role at Ecotricity?
Kara Jefferies is listed as Major Business Service Manager at EcotricityPartner/Owner at Kings Head Inn, Birdwood LLP at Ecotricity.
What is Kara Jefferies's email address?
AeroLeads has found 1 work email signal at @ecotricity.co.uk for Kara Jefferies at Ecotricity.
What is Kara Jefferies's phone number?
AeroLeads has found 2 phone signal(s) with area code 776, 800 for Kara Jefferies at Ecotricity.
Where is Kara Jefferies based?
Kara Jefferies is based in Gloucester, England, United Kingdom while working with Ecotricity.
What companies has Kara Jefferies worked for?
Kara Jefferies has worked for Ecotricity, Arjo, Anheuser-Busch Inbev, Inbev, and Interbrew.
Who are Kara Jefferies's colleagues at Ecotricity?
Kara Jefferies's colleagues at Ecotricity include Daniel Cole, Rosalind Morgan, Hannah Hurford, Hayley Baynham, and Eleanor Tucker.
How can I contact Kara Jefferies?
You can use AeroLeads to view verified contact signals for Kara Jefferies at Ecotricity, including work email, phone, and LinkedIn data when available.
What skills is Kara Jefferies known for?
Kara Jefferies is listed with skills including Fmcg, Management, Project Management, Sales Operations, Sales, Sales Management, Cross Functional Team Leadership, and Trade Marketing.
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