Kara Kogelman Email & Phone Number

Saline, Mi, Us

Support the global workforce by leading internal technology implementations to increase employee efficiency and productivity including a new company intranet, learning management system and HR system. Also responsible for managing the integration of acquired company systems and data into the Coupa ecosystem.

Managed a team of 3 analysts to maintain and optimize systems used by 500 users. Led project to fundamentally redesign and rebuild company’s data architecture strategy to allow for more accurate reporting to support scalability. Managed vendor relationship to ensure on-time, on-budget deployments of multiple company wide tools, including a customer support, HR, and contract management system.

Partnered with the Director of Business Applications to create a team growth strategy to shift from solely supporting one team within the organization to the entire company. Led projects to increase cross-functional data visibility and reduce manual efforts for order to cash cycle.

Supported senior leaders by creating operational dashboards to monitor revenue and resource utilization. Implemented the NPS survey program to monitor customer sentiment and create actionable feedback items for product teams. Mentored junior team members in navigating business partner relationships and growing their technical skills.

Managed and supported users on the system of record for the professional services team while also supporting the customer training team and creating a training registration process and website to collect training revenue.

First point of contact for office visitors and customers. Worked closely with the recruiting department to manage travel and new hire scheduling and with the customer success department to manager customer events.

Day of coordinator for client weddings. Oversaw details and execution of logistics for the day.

Analyzed client’s advertising campaigns and provided detailed monthly reporting as well as strategic optimization plans.

Ann Arbor, Mi

Coordinated the product team, billing department, and sales teams to efficiently launch $500K of customer advertising campaigns on time and to specifications.

Point of contact for wedding day organization during 100+ person events. Exceeded client expectations with a detail oriented approach.

Coordinated daily schedules for multiple transportation vendors. Created job training manual to document repeatable business processes.

• Organized 15 volunteers for multiple kit recycling days • Co-taught ongoing Junior Achievement class focused on community functions• Established database to track classroom and volunteer activity

Bachelor Of Science, May 2011 Business Management And Administration

Activities and Societies: Kappa Phi Club President, Personal Tutor, Hall Council, Rotaract, Women in Business, Beta Gamma Sigma, Phi Kappa.

Education record

Activities and Societies: Marching Band, Snowball, Member of the swim team