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Kara Bates is listed as Senior Vice President, Head of Employee Banking Solutions at HSBC at HSBC, based in Buffalo, New York, United States. AeroLeads shows a work email signal at hsbc.com and a matched LinkedIn profile for Kara Bates.
Kara Bates previously worked as Senior Vice President, Head of Employee Banking Solutions at Hsbc and Senior Vice President, Head of Digital Strategy and Customer Relationship Management (CRM) at Hsbc. Kara Bates holds Master Of Business Administration - Mba from University At Buffalo.
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AeroLeads found 1 current-domain work email signal for Kara Bates. Compare company email patterns before reaching out.
Confident global leader with expertise in the financial services industry with a passion for creating and bringing strategies to life through a combination of thoughtful leadership, strategic partnerships, and undeterred dedication to achieving results.
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London, Gb
Own the proposition and strategic delivery of Employee Banking Solutions and our US International Desk. Creating a gateway for multinational clients to access preferential solutions that work for their orgnaization and their employees.
London, Gb
Owned the vision and strategic execution for our digital and customer relationship management platforms. Motivated and coached a team of 15 – 30 individuals to deliver tangible enhancements to our customers and double digit growth to Net Promoter Scores, Client Engagement and Digital Sales through cultural and tactical adoption of design thinking and Scaled Agile Framework (SAFe).
London, Gb
Built out Direct as channel of choice to provide remote relationship management and advice across our markets. Established channel vision, strategy, best practices, and model blueprints based on an analysis of market place emerging and disruptive technologies, and customer journey mapping and insights. Championed build-out of 40 new end-to-end remote journeys, 92 in-market tool introductions, and 200%+ increase in channel employee satisfaction.
London, Gb
Owner of HSBC’s Premier client segment – including the value proposition, customer growth strategy and launch of the enhanced Premier 2.0 offering. Achieved 250%+ YoY growth in new Premier clients and reduced client attrition by 40+%.
London, Gb
Managed deliverables including annual transformation budgeting, comprehensive strategic plans, customer interaction modelling, and annual operating plan. Partnered with finance and distribution on initiatives resulting in $1.02B in promotional balances and 7.8K new-to-bank clients.
London, Gb
Owned the development, testing, rollout and client lead strategy delivered for a new Customer Relationship Management (CRM) platform. Designed and implemented campaigns including to increase wealth penetration among existing clients that exceeded goals by 234% and brought in $5M in projected revenue.
London, Gb
Promoted after 3 months within the Retail Graduate Program to branch manager. Developed and coached staff, achieving revenue growth of 8.2% despite depressed market area. Opened branch in new North America headquarters to offer personal financial solutions to HSBC and legacy household employees. Preserved and increased balances and acquired significant new customer base demonstrated by combined commercial and personal deposit growth from $3.3M to $24M.
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Kara Bates works for HSBC.
Kara Bates is listed as Senior Vice President, Head of Employee Banking Solutions at HSBC at HSBC.
AeroLeads has found 1 work email signal at @hsbc.com for Kara Bates at HSBC.
Kara Bates is based in Buffalo, New York, United States while working with HSBC.
Kara Bates has worked for Hsbc.
You can use AeroLeads to view verified contact signals for Kara Bates at HSBC, including work email, phone, and LinkedIn data when available.
Kara Bates holds Master Of Business Administration - Mba from University At Buffalo.
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