Experienced General Manager with a demonstrated history of working in the hospitality industry. Skilled in Management, Hospitality Management, to include buying expertise. Customer Service, Sales, and Strategic Planning. Strong sales professional with a Master of Business Administration (M.B.A.) focused in Business Administration and Management from Florida International University.
Courtyard By Marriott
View- Website:
- courtyard.marriott.com
- Employees:
- 15282
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General ManagerCourtyard By MarriottMiami, Fl, Us -
General ManagerCambria Hotel Fort Lauderdale Beach Sep 2020 - Sep 2023Opening in January 2021 one of Fort Lauderdale Beaches newest boutique property located at 2231 N Ocean Blvd
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General ManagerCirc Hotel Jul 2017 - Mar 2020- Launched a new, 111-room boutique hotel in Downtown Hollywood, Florida.- Responsible for all critical path milestones including concept development, brand positioning, recruiting and on-boarding of opening staff in all departments.- On boarding, training and development of executive committee consisting seven members.
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Operations ExecutiveTask Force/Trust Hospitality Llc Apr 2017 - Jul 2017- Task Force: Director of Rooms position for The Stella Hotel, a 176-room hotel that opened in April 2017.- Oversaw daily operations for housekeeping, laundry and front office.- Implemented Trust Hospitality standard operating procedures, chemical training, laundry efficiencies, guest service and valet training programs.
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Operations ExecutiveTask Force/Trust Hospitality Llc Mar 2017 - Apr 2017- Task Force: Hotel Manager position for Zemi Beach Resort, a 64-room boutique luxury resort.- Implemented and upgraded housekeeping, laundry, guest service systems and departments.
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General ManagerAmara Cay Resort Feb 2014 - Mar 2017Islamorada, Florida, Us- Full profit and loss responsibility for upscale boutique resort generating more than $10 million in annual revenue.- Presided over $20 million dollar renovation of all guest rooms, food and beverage outlets, public spaces and exterior site.- Responsible for all critical path milestones to relaunch including concept development, brand position,recruiting and on-boarding of opening staff in all departments.- Designed all resort collateral, wrote and implement all service standards and operating standards- Maintained positive gross operating profit through renovation and relaunch.- Key on site project manager during renovation, liaison between ownership, vendors, contractors, andmanagement company.- On boarded, trained, and developed an executive committee consisting of 6 members and 75 associates.- Launched Oltremare Ristorante, coastal Italian themed restaurant and lobby bar maintaining food cost at 32% and beverage cost of 22%.- First restaurant in the Florida Keys to be recognized from the Florida Department of Agriculture as a "Fresh from Florida" restaurant. - Wine Spectator Award recipient for 2016 as a new launch restaurant.- Served as brand ambassador for Amara Cay Resort in target market, industry and mainstream media, and special events.- Property profiled in major publications to include: Travel Leisure, Conde Nast, Miami Herald, The Telegraph UK, The Sun UK, Montreal Gazette, Urban Daddy, Haute Living, Deco Drive, CNN Latin America and Telemundo.- Maintain strong guest loyalty ranking in Top 5 of Islamorada Resorts February 2016.- Assumed responsibility for La Siesta Resort, a newly renovated 53-room property. -
Adjunct ProfessorFlorida Keys Community College Aug 2013 - May 2014Fl, Us- Developed and taught class curriculum for Introduction to Hospitality 101.- Developed and taught class curriculum for Hospitality Sales and Marketing 102.- Offered continuing education courses to local professionals Member of Curriculum Advisory Committee. -
General ManagerHampton Inn And Suites Dec 2008 - Feb 2014Stillwater, Oklahoma, Us- Managed 79-room oceanfront hotel and on-site 200 seat restaurant, Outback Steakhouse.- Budgeted, forecasted and yielded hotel to achieve both top dollar revenues and bottom line profit achieving GOP of 40% - Maintained top ranking with Smith Travel Research weekly and monthly while continuing to grow RevPar year over year.- Directly solicited all sales and marketing leads Handled all hiring, training, and retention of associates. - Franchise representative for ownership and Outback Steakhouse at all meetings and conferences. - Oversaw partnership with Outback Steakhouse in brand standards and menu roll outs on a six week rolling average.- Ensured all brand standards and initiatives of Hilton Hotels were followed. -
Assistant General ManagerCourtyard By Marriott Dec 2005 - Dec 2008- Monitored monthly inventory of supplies and equipment.- Ensured purchases made were within budget and by approved vendors. - Active member of the hotel executive committee.- Oversaw all rooms and food and beverage departments.- Raised hotel guest satisfaction surveys scores from Red Zone to an acceptable ranking. - Assisted General Manager with preparation of property budget and forecasts.- Assisted the Accounting Manager with reconciliation of all financial accounts. -
Banquet ManagerHouston Marriott Medical Center Aug 2004 - Dec 2005- Executed all corporate and social catering events.- Worked with on-site sales managers and event booking centers.- Coordinated all staffing of events to include staffing companies.- Received 100% on all Quality Assurance Audits.
Kara Lundgren, Mba Education Details
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Florida International UniversityGeneral -
Stephen F. Austin State UniversityHospitality Administration/Management
Frequently Asked Questions about Kara Lundgren, Mba
What company does Kara Lundgren, Mba work for?
Kara Lundgren, Mba works for Courtyard By Marriott
What is Kara Lundgren, Mba's role at the current company?
Kara Lundgren, Mba's current role is General Manager.
What schools did Kara Lundgren, Mba attend?
Kara Lundgren, Mba attended Florida International University, Stephen F. Austin State University.
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