Manager, Global Content Management
•Responsible for leading a team of 15 and developing strategies to ensure rate integrity, hotel descriptive content and policies are timely and accurate in all channels of distribution, globally•Fostered strong relationships via communication and collaboration between internal and external departments including global theater teams•Contributed to the development and implementation of training programs and computer enhancements•Delivered data-driven and segment-focused marketing campaigns via distribution channels•Provided support to global sales team by facilitating the distribution of rates plans as agreed by the client•Managed loyalty programs and customer care calls