Kara O. Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

Created new innovative breakfast & lunch menu ideas for convenience food developer with rave reviews Coached / consulted people in business, career, life, goals, and self empowermentFiber / Mixed Media Artist

Indianapolis, Indiana, United States

Growth Oriented Leader: Day one proved to be a growth oriented leader by leading support with heart, data, and compassion. Created an exceptional customer experience support function for a B2B SaaS start-up through scale up. Customer Relationship Builder: Strategically developed results focused compassionate conversational support function with C-Sat.

Indianapolis, Indiana Area

Customer-Centric Approach: Provided exceptional customer service by assisting customers on product escalations and responding efficiently in support chat platforms resulting in improved customer retention and significantly contributed to Boardable's several G2 and Capterra support recognition awards in 2020.Knowledge-Sharing Documentation: Spearheaded the.

Indianapolis, Indiana, United States

Took sabbatical - worked as a Yum Brands Global consultant until June 2012 and volunteered while raising our children.

Indianapolis, Indiana Area

Brand Standards: Created and Implemented 4 Global Strategic Training Rollout packages: 40+ Product standard library (SOP), cutting sheets, quick guides, job aids, EZ-cards and Consumer Management System (CMS) quality guidesDedicated to Communication: Managed internal websites, database systems, communications and traffic analysis, in addition to content.

Louisville, Kentucky Area

Global Leadership and Service Excellence: Promoted progressively throughout tenure supporting 30+ foreign KFC equity and franchise markets [110+ countries/territories], through high performance, organization, customer service and the ability to motivate teams. Produced positive results through attention to detail, ingenuity, collaboration, and project.

Louisville, Kentucky Area

Project Management: Executed, planned, and organized 25+ successful product demonstrations in international locations for 100+ attendees: For: Market Planning Meetings, Innovation Summits, Board of Director Meetings and Product demos. Locations: Australia, China, Indiana, Kentucky, Poland, Texas and Thailand Successful track record leading courses.

Louisville, Kentucky Area

Managed lab inventory and equipment organizationAssisted Engineering by leading, executing and summarizing equipment and small-wares Optimization validations Training Leader to restaurant level teams during ‘Operations Optimization market test’: by developing optimized process, training, job aids, coaching support and leading round table discussions

Louisville, KY

Supervised QA standards for 5+ dry product production lines, 2 syrup production lines, 4 Bulk Batch leadersManaged R&D bench-top dry ingredient formulations, sensory taste panel for new and improved formulas

Clarksville, IN

Tutored math and reading to first and second grade studentsMonitored students’ behavior before school and during lunch implementing behavior modification techniquesAssisted school nurse by monitoring/documenting food intake of Diabetic students

Bachelor Of Science - Bs, Dietetics/Nutrition/Food Science

Internship - WIC-Women Infant and Children; provided pregnant women with nutrition counseling

Associate Of Science - As, Culinary Arts/Chef Training

Activities and Societies: American Culinary FederationMagna Cum Laude, Dean’s list 9 of 9 semesters Internship - Winston’s 4-STAR Fine.