Managing $200M+ business for customer self-help tools and automation for technical assistance engineers as well as applications for services offers and Cisco managed Services. During this period, I managed the organization through the transition to cloud-based technologies and devops and with the help of my team built an incredibly strong and efficient engineering organization across the US, India and Europe.

I managed the business team and built and managed the engineering team with a $8-10M budget primarily focused on access to support, self-help for customers/partners and support tools and automation for Technical Support. This organization successfully transitioned from monolithic applications to webservices and ui's all while building the engineering team across the US, India and Europe.

Engineering development manager and field-support of VoIP Presence server and clients, managing and upleveling the development and support organization in times of market downturn. This was a cross-functional team across US and Ireland.Sr Engineering development manager and field-support of Session Initiation Protocol (SIP) for Voice over IP, on IP phones, proxy servers, routers, IP switches, initially focused on toll-bypass, building strong engineering team in times of hypergrowth.… Show more Engineering development manager and field-support of VoIP Presence server and clients, managing and upleveling the development and support organization in times of market downturn. This was a cross-functional team across US and Ireland.Sr Engineering development manager and field-support of Session Initiation Protocol (SIP) for Voice over IP, on IP phones, proxy servers, routers, IP switches, initially focused on toll-bypass, building strong engineering team in times of hypergrowth. These were cross-functional teams across US which had strong daily ties to our closest customers and partners.Software Development and field-support manager of ATM LAN Emulation and Voice over ATM on routers/switches, building strong engineering team in US in times of hypergrowth.Software development of ATM LAN Emulation on 7x/3x series routers and Cat5k switch, with 5-6 patents from the work. Show less

Embedded Software development and technical lead of LAN Emulation for an ATM concentrator.Software development and technical leader of Network Management system (config management) for a backbone switch. Transitioned this work to LaGaude France where I was on a short-term residency.Embedded Software development of a floppy-disk controller used in video-disk player for Kiosks.Embedded Software development of a remote workstation controller off system36/38/as400.Software… Show more Embedded Software development and technical lead of LAN Emulation for an ATM concentrator.Software development and technical leader of Network Management system (config management) for a backbone switch. Transitioned this work to LaGaude France where I was on a short-term residency.Embedded Software development of a floppy-disk controller used in video-disk player for Kiosks.Embedded Software development of a remote workstation controller off system36/38/as400.Software development of Order Management system. Show less