Kara Phillips Email & Phone Number

Hamburg, De

-Investigate and research deductions and claims to determine validity -Review credit memos and deductions for any deductions including shortages and price discrepancies-Ensure reporting accuracy and chargeback coding while editing reason codes in SAP -Create credits in SAP and ensure they are released and cleared against deductions -Dispute deductions through customer portals to request repayment

Philadelphia, Pa, Us

-Ensure the highest quality customer satisfaction through proactive and effective account management -Facilitate inbound AR calls and outbound collection calls, work directly with customers and multi-site locations, and resolve past-due invoices in a timely manner -Highly effective in resolving payment discrepancies including payments entered with zero information -lead weekly cash-flow and aging reporting for distribution to executive leadership team-Support management by providing internal reports and financial statements -Save time and money while ensuring protection from legal challenges and disputes through strong attention to detail on documents submitted to lawyers for arbitration and property liens -Advance company goals through collaboration across teams and stakeholders, including Accounts Payable, Business Developers, Internal Project Coordinators, and Sales team-Post and record customer payments including checks, ACHs, wire transfers, and credit cards

-Aquire and confirm available funding for clients through account and waiver claim management -Confirm waiver eligibility through the Pennsylvania Home and Community Services Information System (HCSIS)-Solve issues related to inadequate funding, incorrect waiver codes, Individualized Support Plans (ISPs), and ICD-10 coding -Ensure compliance with PA regulations and annual audits

New York, Ny, Us

-Inform sales teams of financial viability of clients by assessing and communicating credit risks for potential and current advertisers -Successfully recouped payments from delinquent accounts. Prompted and assisted clients with payment arrangements, invoice discrepancies, and documented all interactions in Peoplesoft

New York, Ny, Us

-Led audits of expense reports for spending allocations, accuracy, and compliance with internal company policies and IRS regulations.-Responded to and resolved all employee inquiries related to expense report payments, policies, and procedures.-Identified potential duplications of expenses, unauthorized spending, and noncompliance by compiling reports for trend analysis.-Served as primary contact for T&E and technical inquiries resolving issues in a timely manner.