Report to the Chief Operating Officer and maintain full operational and financial responsibility for 120 restaurants across 16 states which collectively generate hundreds of millions of dollars in annual sales. Oversee an expansive team including 12+ Directors of Operations, 400+ Restaurant Managers, and 7K employees. Assist in necessary brand reorganization and divisional realignments. ✔ Delivered presentations at Red Lobster Annual Conferences and the Divisional Meetings to over 1K Corporate Division Managers and Directors in effort to increase productivity and build ownership.✔ Consistently ranked as a top performer throughout continuous evolution of KPIs. ✔ Led the development and implementation of the Certified Restaurant Supervisor (CRS) program which introduced groundbreaking changes for opening and closing restaurants.✔ Initiated the Manager Par Reduction program to enhance leadership within individual businesses and deliver on financial commitments.✔ Produced top quartile performance in financial metrics by driving management performance at all levels with a focus on talent assessment, people development, communication standards, and a culture of accountability.✔ Developed, led, and created a High Performers General Manager Workshop which encouraged professional growth among participants, with 60% of individuals receiving a promotion to Director of Operations.✔ Created the “Blue Lobster Award” employee recognition program to boost morale and a Sales and Catering program to ignite sales growth.✔ Led the development and execution of a delivery initiative across two markets which utilized local platforms and generated significant positive revenue, thus sustaining the brand throughout COVID-19.✔ Opened the first Restaurant of the Future with a focus on improved design, layout, menu, and overall customer experience.✔ Developed diversity programming to support talent pipeline and mentoring opportunities.

Promoted to spearhead operational and financial responsibilities for $750M in annual sales with direct oversight of ~200 multi-state restaurants, 21 Directors of Operations, three Regional Vice Presidents, and support staff.✔ Successfully led the division through the sale of brand from publicly held Darden to a private equity firm.

Managed operational decision making for ~60 restaurants which generated hundreds of millions of dollars in sales annually. Served as a leadership mentor and assisted in internal and external onboarding processes.✔ Contributed to the organizational transition involving a restructuring Large Company Organization Design (LCOD) as well as administrative decision making in both restaurant relocations and new builds.✔ Recognized for superior achievement with the People Developer Award and the Performance Excellence Award.

Oversaw operations across nine restaurants with $30M in annual sales and effectively maintained a culture of hospitality, service, and operations excellence.✔ Received multiple awards for top company performance including the Darden Leadership Award, Top Regional Guest Experience Award, and Operational Excellence Award.✔ Developed a Women’s Leadership Session to build and sustain a positive environment which embraces diversity and inclusion while elevating women leaders.