Kara Raw, Cam Email & Phone Number

• Hold weekly meetings with leasing agents and staff to ensure daily tasks are met, delegating new tasks, and ensuring all goals are on an upward trajectory for month-end reports.• Ensure staff adheres to company personnel, operational policies, procedures, and standards. Supervise any training for staff that is needed.• Create and review monthly budget variance reports and ensure new budgets align with company budgeted goals.• Secure that all complaints and rental violations are resolved timely and compliantly.• Build continuous and positive relationships with current tenants and prospects.• Oversee property marketing and promotional events.

• Establish and build positive relationships with current tenants as well as prospective tenants in addition to showing properties to prospective tenants.• Prepare month-end accounting reports.• Collect and post monthly rental payments from tenants along with other property fees that are applicable per unit.• Process accounts payable for the property.• Oversee maintenance requests are completed in a timely manner with successful results.• Coordinate clubhouse events for tenants or oversee clubhouse rental from tenants for events.• Assist property manager with administrative tasks delegated to me while out of office. • Assist with complaints and rental violations alongside Property Manager

• High customer service with telephone inquiries and continuous follow ups to generate prospective resident visits/new tenants• Utilize sales skills to demonstrate market ready product & availability to close prospects – maintaining a 35% closing ratio.• Monitor telephone and office walk-ins at property via guest cards and logs.• Assist with on and off-site advertising as well as ideas to promote leasing opportunities in the community.• Prepare administrative reports relevant to the property and communicate with Asst. Property Manager & Property Manager on daily activities and tasks. • Prepare lease renewal notices, lease applications, and complete transfers.• Complete credit and reference checks, set up lease files.• Resolve residential issues and complaints