Kara Ritchie Pmp, Psm, Pspo Email & Phone Number

New York, New York, Us

New York, Ny, Us

- Task-orientated and people-oriented leader with experience managing multiple projects and project teams balancing quality and urgency.- Analytical and intuitive communicator focused on being transparent, bridging gaps between business and development teams, providing valuable information timely to stakeholders while balancing the art and science of project management. - Experience managing product discovery to determine market differentiators, and new software development. - Passionate about customer-value; it is critical to uncover needs and understand project goals to effectively satisfy requirements, prioritize work, and realize benefit.- Experience in business analysis, continuous improvement, and user experience and design.

New York, Ny, Us

Neenah , Wi, Us

- Created and managed project plans and product roadmaps, and tracked deliverables. - Escalated and resolved issues and risks. - Provided program, project, and financial reporting. - Prepared and facilitated meetings/events, and ensure meeting effectiveness. [Program Management] Worked to pilot a dedicated resource approach using a blended matrix/project-oriented organization structure. Assigned to complete a cost benefit analysis and provide new policy administration system recommendation while managing new state expansion, product enhancements, and existing state expansion through sales, marketing, continuous improvement, and technology efforts. [Project Management] Managed a system upgrade and cloud migration, and oversaw project execution for a business project focused on premium growth. Accomplishments- Completed initiation and planning for a business project focused on premium growth for new and renewal business.- Provided project management leadership to return approx. $2.5M in personal auto premium to qualifying policyholders in ten states. This project began in mid-April and concluded at the end of June. - Organized and completed a cost benefit analysis resulting in a vendor selection offering a B2B electronic payment solution servicing both medical and non-medical providers. - Improved commercial package and umbrella endorsement turnaround time by 69%, and became green belt certified. - Closed a financial management upgrade that included a migration from AWS to Azure. - Provided project management and scrum master leadership for a multi-million-dollar external facing rating system through development.

Neenah , Wi, Us

- Gathered and documented requirements. - Conducted research to understand if new product offerings supported business needs. - Identified and communicated project issues and risks, and provided potential solutions/recommendations. - Assumed a lead role in User Acceptance Testing to ensure critical path defects were resolved, delivered, and retested prior to application go-live.- Assumed a lead role in Production Support to ensure defects (project, and production) and enhancements were prioritized and delivered. Accomplishments- Created a Deployment Plan for Production Support (application specific). - Created defect management documentation (product specific). - Promoted to Senior Project Manager.

Madison, Wi, Us

Managed multiple analytical client initiatives, developed guidelines/methodologies to help others understand practice areas, and served as a subject matter expert on practice offerings.- Observed hospital and professional charge entry and reconciliation processes.- Identified inconsistencies, and net benefit opportunities.- Performed ad hoc analysis, and prepared net benefit summaries.- Identified relationships between hospital and professional charges, and created rules to capture lost revenue.- Created best practices to analyze charge lag, Evaluation and Management distribution, provider performance, adjustments/write-offs, and RVUs.- Developed net opportunity calculations, and client benefit tracking.- Developed data validation for hospital and professional claim, and revenue and usage files.Accomplishments- Enhanced an internal charge capture rules library; 15+ new relationships were added in FY17. - Identified $3.89M in net benefit during client assessments. - Created an internal client dashboard in Tableau. - Created training materials for new hires.

Louisville, Ky, Us

Managed new product development from ideation through commercialization (Payment Variance), worked cross-functionally to drive breakthrough results in a support role (Contract Management & Modeling), and served as a subject matter expert over both solutions (PV/CMM); educated and trained professionals in development, operations, marketing, and account management.- Managed product discovery efforts, and determined product epics and features for one of ZirMed’s new product offerings (PV).- Created a PV prototype in collaboration with UX.- Created a scripted PV demo for all product discovery visits and sales demos.- Uncovered feature complexities, and enhancement opportunities through developer, client, and internal user feedback for ZirMed’s new CMM solution.- Planned all PV sprints.- Wrote CMM and all PV product requirements using agile methodology.- Coordinated crucial conversations with product, UX, development, architecture, and operations.- Tested CMM and PV functionality in production and QA environments.- Managed CMM and PV product backlogs.- Wrote product enhancements to improve integration across multiple product stacks.Accomplishments- Enhanced CMM reports, term wizard, and government reimbursement logic. - Created an integrated CMM/PV dashboard. - Developed a new PV solution. - Developed training and sales book material for CMM and PV. - Added new technology (SignalR).

Northbrook, Illinois, Us

Developed a prototype for a mobile app startup that benefits the consumer, salesperson and dealership in the automotive industry.

St. Louis, Mo, Us

As a member of the National Revenue Integrity Team (NRIT), managed data and contracts, and evaluated revenue generating opportunities. - Identified flaws in data extracts, and partnered with our software vendor to recommend solutions.- Communicated data shortcomings and explained impact to analysts.- Interpreted managed care contracts, created reimbursement rules within contract and price modeling databases.- Investigated and resolved reimbursement variances through claim data analysis.- Pinpointed and communicated reimbursement opportunities through contract and claim data analysis.- Maintained target managed care contract accuracy for three Ascension health systems.- Evaluated charge master price sensitivity by analyzing the hospital’s contract environment, patient volumes, and distribution across payers.- Developed pricing proposals that maximized reimbursement impacts from sensitive charge groups while giving consideration to market relevancy, price defensibility and any restrictions on price increases.

Bsba, Marketing, Management, And Information Technology

Bsas, Architecture And Urban Planning