-Served as key contact for referred candidates, identified best fits, provided candidate direction on how to engage in the recruitment process, and followed up with 3rd party referrals.-Maintained and reported recruitment Metrics for assigned departments/key jobs on a regularly scheduled basis. Provides regular and timely communication with TAM to update the status of searches.-Performed structured screening and assessment to ensure applicants meet both job and organization requirements.-Performed advanced sourcing including thinking outside of the box using social media, the internet, and database mining. Developed relationships with professional organizations, community agencies, colleges, and schools, to identify and recruit a diverse slate of candidates for all positions.

-Supported a high volume of inbound employee and leader inquiries/requests with a demonstrated commitment to delivering exceptional customer service and problem resolution. -Achieved relevant performance metrics and adheres to iCARE in all interactions.-Applied documented procedures, policies, and practices to accurately research and respond to calls/cases received. Stayed current with understanding and knowledge of applicable laws and organization HR policies.-Demonstrated patience and ability to remain calm under stressful situations and de-escalated situations through the use of effective communication techniques.

-Supervised all administrative personnel in accordance with overall health system and other regulatory requirements-Coordinated the training of all new employees in EPIC, KRONOS, clinic phone system, use of office equipment and MCHS Computer Based Learning-Effectively assessed and adjusted to changes in circumstances, resources, or environment, using the creativity and flexibility required to remain effective-Identified practices or procedures that are not working effectively and challenges underlying assumptions

-Verified patient demographics and insurance information while remaining within the HIPPA guidelines for healthcare-Obtained copays and manages cash for daily collections and maintaining integrity of monies within the facility.-Ensured completion of intake paperwork for patients and being sufficient with scheduling/rescheduling patient with the correct providers.-Computer skills sufficient in Epic and able to utilize medical records and schedule/reschedule patients

-Anticipated the needs of therapists and supervisor in order to provide the best service for patients- Ordered necessary supplies in addition to distributing Medical Records to appropriate parties while adhering to Cone Health’s policies and procedures-Assisted with patient transfers during therapy sessions and maintaining patient confidentiality-Computer skills sufficient in Epic and able to utilize medical records and schedule/reschedule patients

>Sales Associate Responsibilities: -Remained knowledgeable on all sales and promotions of Yankee Candle in store and online-Demonstrated excellent customer service skills and telephone etiquette-Ensured customer satisfaction and uphold the cleanliness of the Yankee Candle store>Sales Associate Second Manager (2017 Seasonal) Responsibilities: -Assisted with the management and leadership of the Yankee Candle Store-Executed Manager On Duty (MOD) tasks on a regular basis such as opening/closing duties, leading & directing staff in driving daily sales performance following the ASAP Sales Program-Guaranteed guest complaint resolution and ensures smooth operations and safety & security for employees and guests