Receives and transmits radio communications and inputs information into Computer Aided Dispatch (CAD) system dispatching law enforcement and other state agencies and equipment for the purpose of law enforcement, traffic control, accident investigation, motorist assistance & security.Operates Law Enforcement Automated Data System (LEADS) terminal receiving & transmitting messages.Interprets messages received & routes the information to the appropriate person.Maintains radio log.Prepares & types reports and correspondence.Maintains proper files for correspondence and reports.Receives and records telephone calls.Responds to calls for service from the public (e.g., crashes, disabled vehicles, OVI).Provides information &/or directions.Greets and assists visitors to the patrol facility.Provides liaison services to the area communities & to the other public service agencies.Performs other related duties as required.

Monitoring OUIO operations to ensure compliance of federal, state, and agency laws, regulations, guidelines, and policies. Responsible for reviewing claims and correspondence to ensure acceptable level of efficiency and customer service. Identifying quality problems within the organization, determine criteria and best practices for resolving the issues.Forwarding issues to the proper departments for resolution, training and educating staff for improved performance.Mastered UFACTS computer system for data and performance analytics.Attending daily meetings to coordinate with outside government agencies.

Working along three providers which includes greeting patients, obtaining and coordinating insurance policies. Using computer applications including electronic medical record programs. Answering multiple phone lines and assisting patients, pharmacies and other Provider's offices and properly triaging the phone calls. Releasing of documents to other Providers and insurance companies. Retrieving the fax box documents and properly updating and sorting to charts. Maintaining Emergency Room records and checking up on patients. Balancing Accounts Receivable and making deposits to the bank. Scheduling patients, diagnostic testing and obtaining proper pre-authorizations. Referring and scheduling patient to other providers. Assisting the Providers in preparing patient for examinations which consists of vitals, collecting and preparing laboratory testing, instructs patients about medications, taking medical histories, explaining treatment procedures and special diets. Preparing and administering medications as directed by the Providers. Ordering of supplies and stocking of rooms. Following all HIPPA and CDC guidelines. Completing second interviews for the medical office according to company policy. Supervising the other Clinical Assistants in proper clinical guidelines and procedures.

Working along six providers which includes using computer applications including electronic medical record programs. Answering multiple phone lines and assisting patients, pharmacies and other Provider's offices and properly triaging the phone calls. Releasing of documents to other Providers and insurance companies. Retrieving the fax box documents and properly updating and sorting to charts. Scheduling patients to see Providers. Referring and scheduling patient to other providers. Occasionally assisting the Providers in preparing patient for examinations which consists of vitals, collecting and preparing laboratory testing, taking medical histories, preparing and administering medications as directed by the Providers.

Responsible for assessing incoming calls and deploying police resources using professional judgment. Answering emergency calls from agencies and the public, gathering information from police systems and call handlers, conducting priority assessments based on vulnerability and risks, and communicating with police officers to determine the logistics of place and time of an incident. Helping facilitate investigations, reassure victims, and maintain accurate incident records.