Kara Baka Email & Phone Number

New York, Ny, Us

New York, Ny, Us

Doylestown, Pennsylvania, United States

Doylestown, Pennsylvania, United States

Doylestown, Pennsylvania, United States

Easton, Pennsylvania, United States

•Oversee training for all new associates and ensures company policies are understood and followed. •Actively updating store communication with customer surveys, an associate of the month, credit card goals, and incentives. •Responsible for overseeing 30+ associates at the point of sales and customer service desk.

Easton, Pa

•Provides consistent quality customer service to 2,000+ customers by providing them with product information, selection, purchases, e-commerce transactions, and returns measured by positive feedback from customers, peers, and management.•Trained 15+ team members on customer support, Point of Sale/Return procedures, transfer documentation of merchandise, and item inquiry through APIs/CRT.•Achieved an overall customer satisfaction rating of 98.4 % in the year 2020.•Collaborated with supervisory management on improving day-to-day practices in the return center and increasing customer feedback.

Easton, Pa

•Ensured customer's needs are met to maintain and generate a loyal clientele. •Implemented new storewide services (i.e. Online Ordering and Amazon Returns) and effectively communicated processes to both staff and customers.•Excelled in meeting daily credit card application goal. •Cross-trained and provided back-up assistance to other departments when needed. •Responsible for training and managing 10+ department associates.

Easton, Pennsylvania, United States

•Fulfill short-term and long-term substitute teaching requirements for all subjects in K-12.•Received 98% positive feedback from teachers and administrative staff.•Develop and execute a planned curriculum to students each day.

Alpha, Nj

•Identified 12+ children's individual and collective learning needs and planned, prepared and delivered instruction designed to capture students' interest and maximize individual learning. •Balanced whole-group, small-group, & individual instruction to accommodate different academic levels and learning styles; designed and implemented behavior modification system. •Collaborated with the pastor, parents, and youth to organize and schedule activities and outings for youth in grades pre-kindergarten through 5th and their families.

Morrisville, Pa

•Planned and executed a professional event for 50+ organization members, including board room meetings, activities, and local tours for attendees.•Consulted with client proposals, event conceptualization, and event execution within a 4 month time frame. •Drove engagement and attendee numbers by 28% from previous quarterly events through website promotion and direct email invitations to all members.

Easton, Pa

•Generated reports on Excel and Powerpoint to analyze own player performance and competitors through the organization's Google Site and utilized social media platforms like Twitter, Instagram, and Facebook to promote content.•Engaged with coaching staff and players in optimising real time statistics, individual statistics during on and off season to improve overall performance and scores.

Washington, District Of Columbia

Master Of Science - Ms, Health Communication, 3.76

•Graduate Thesis: "Risky Sexual and Alcohol Health Behaviors Amongst Young Adults" •Research Topics: HIV/AIDS Health Campaign & Sun Safe.

Bachelor Of Arts - Ba, Communication

Activities and Societies: •Gender Studies Club- President (2018-2019), •Alpha Phi Omega •Earth to DeSales Sustainability Club•Presented.