Manage a nationwide team of analysts at Kroll to administer all aspects of class action lawsuits.Collaborate directly with clients and leadership to ensure engagements are handled appropriately and timely.

Partner with stakeholders to identify and resolve issues and problems, and make improvements.Assess opportunities for application and process improvement and preparedocumentation of rationale to share with team members, leadership, and projectmembers.Successfully manage dozens of high-impact projects, resulting in cost savings totalingtens of thousands of dollars and the efficient utilization of hundreds of labor hoursfirmwide.Apply critical thinking skills to problem-solving and resource utilization. Supportteam adherence to high-quality standards and best practices.

Led professionals in management of multiple customer-facing projects. Provided overall project guidance to executives and other interested stakeholders.Managed staff of 30 or more associates. Developed, implemented, and executed training procedures.Created and optimized procedures, frameworks and overall cadence for projects using Microsoft Project, Microsoft Office Suite, and proprietary software.Delivered expectation-setting status reports to all project stakeholders.Applied advanced industry knowledge and understanding of terminology, processes and documentation to execute strategic plans. Executed all aspects of project management strategies in class action matters. KEY ACCOMPLISHMENTSManaged changing scope, issues and risks for large-scale, multimillion dollar class-action cases.

Led staff attorneys and other legal professionals in management of multiple customer-facing projects. Provide overall project guidance to executives and other interested stakeholders.Managed staff of six to 25 attorneys and associates. Developed, implemented, and executed training procedures.Created and optimized procedures, frameworks and overall cadence for projects using Microsoft Project, Microsoft Office Suite, and Citrix.Delivered expectation-setting status reports to all project stakeholders.Applied advanced understanding of terminology, processes and documentation to act as liaison to external law firms and claimants. Executed all aspects of project management strategies in class action matters. KEY ACCOMPLISHMENTSManaged changing scope, issues and risks for large-scale, multimillion dollar class-action cases.

Led staff attorneys and other legal professionals in management of multiple customer-facing projects. Provided overall project guidance to executives and other interested stakeholders.Managed staff of six to 25 attorneys and associates. Develop, implement, and execute training procedures.Created and optimized procedures, frameworks and overall cadence for projects within newly formed company division using Microsoft Project, Microsoft Office Suite, and Citrix.Delivered expectation-setting status reports to all project stakeholders.Used advanced understanding of medical terminology, processes and documentation to develop potential clientele and acted as liaison to external law firms for emerging business unit centered on mass-tort litigation involving harmful drugs and defective medical devices. Executed all aspects of project management strategies in mass tort, class action, and bankruptcy matters. KEY ACCOMPLISHMENTSManaged changing scope, issues and risks for large-scale, multimillion dollar class-action cases.Led organization in newly-formed division.Mastered back-end and UI development for proprietary in-house processing software.

Connected with Indiana University alumni in the Seattle area through various events.Encouraged Seattle-area high school students to take an interest in IUManaged finances and annual reporting for the chapter

Created Statements of Work and engaged in negotiations on behalf of clients in complex, time-sensitive matters.Developed and implemented discovery, trial and settlement strategies. Managed cases using Abacus and pacer.gov.Cultivated and maintained relationships with clients, colleagues and elected officials.KEY ACCOMPLISHMENTS Succeeded in securing frequent return business and referrals of new clients.  Retained more than 60 new clients while generating over 2400 billable hours. Recovered more than $50,000.00 in past due charges by revamping the company’s accounts receivable processes.

As a member of Executive Leadership team, oversaw legal functions and managed special projects.Created internal corporate law department.KEY ACCOMPLISHMENTSSuccessfully prevented complaints and government investigations.Developed and delivered corporate compliance training program to over 100 executives and staff nationwide.

Guided clients through legal and regulatory requirements of retirement and estate planning.Coordinated with multiple business units to deliver products and services. Sold premier services based on accurate assessments of clients’ needs.Recommended and developed appropriate client documentation.KEY ACCOMPLISHMENTS Counseled more than 65 new clients.

Prepared for and handled hearings and trials. Drafted legal documents, interacted with other state agencies

Handled mainly family law cases, but also gained experience in real estate, trusts/wills, personal injury, medical malpractice and bankruptcy.

Managed small professional office, created Excel spreadsheets, handled petty cash, created and maintained company website.