Kara Daugherty Email and Phone Number

Office Team Lead• Manage the facility’s HR policies. Ensure employees have a thorough understanding, so that processes and procedures are adhered to. Deliver coaching as needed.• High proficiency in Kronos. Responsible for managing payroll functions within the facility, including reconciling timecards, maintaining time off balances, and submitting timecards to corporate.• Responsible for maintaining employee files including onboarding, training, discipline, employee leave programs and medical paperwork.• Contributed to the development and implementation of new onboarding standardization with the BE team, including the HR onboarding process.• Lead and participate in conflict management and resolution. Create a cohesive work environment where I can serve as a sounding board for employees.• Conduct the PDC’s hiring and recruiting practices to fill open positions. Facilitate onboarding process and carry out new employee orientation, and actively involved in employee retention initiatives. • Proficient in Workday functions, including employee onboarding, benefits enrolment, and personal data management.• Coordinate and engage staff in employee appreciation events, to help boost morale and retention.• Support Management in HR functions including employee relations, ePerformance and disciplinary process.• Develop and maintain relationships with vendors and contractors for facility purchasing and plant supplies.• Control purchasing requisitions to support facility, while maintaining budget control.

In Store Visual Coordinator (2014-2019)• Provided a captivating visual presentation to attract customers and encourage customer satisfaction.• Interpreted and implemented communication from corporate to maintain strong visual merchandising across stores.• Developed, trained, and coached store teams to ensure proper training of all visual merchandising and maintenance.• Participated in all store openings to set visual standards and develop teams including newly hired In-Store Visual Coordinators and District Managers.• Territory included stores in Indiana, Ohio, Kentucky, Illinois, and Michigan.• Analyzed sales and KPI reports to uncover growth opportunities and increase profitability.• Maintained an awareness of customer needs to increase both service and experience levels.• Prepared and managed physical inventories. • Ensured proper accounting of receipts, and outflows of merchandise.• Ordered store supplies, and balanced inventory levels between stores.

Store Manager (2011-2014)• Managed sales, operations, asset protection, and human resource functions of the store, to ensure a great customer experience and to help maximize profitability.• Modeled sales expectations by utilizing various techniques and communicating product knowledge to the customer. • Monitored associate sales activities and productivity.• Acknowledged and communicated performance levels to associates to help motivate and train employees to their fullest potential.• Recruited, hired, and developed store associates.• Prepared and conducted all performance appraisals and evaluations by interpreting key performance indicator reports. Delivered coaching to associates as needed.• Maintained strong organizational skills and the ability to multi-task in a fast-paced environment.• Ensured weekly schedules were prepared to provide proper floor coverage within fiscal guidelines.• Reviewed timesheets and other payroll documentation for accuracy.• Created an environment in which employees wanted to do their best.

Assistant Store Manager (2007-2011)• Displayed strong leadership qualities, training abilities, and team building skills.• Focused on maximizing sales and providing an exceptional shopping experience.• Assisted in the recruiting, hiring, and development of store associates.• Administered all operational processes including inventory receipt/dispatch, daily replenishment of sales floor, and execution and preparation of physical inventory.• Clearly delegated responsibility for tasks and objectives, monitored progress, and gave constructive feedback.• Trained associates on techniques to maintain a visually appealing store.

• Created a quality work environment that encouraged others to develop and excel.• Built outstanding sales and customer service environments.• Responsible for recruiting, training, and developing high performance sales teams.• Managed all functions of the staff and the store.• Protected store payroll by adhering to corporate wage and cost guidelines.• Selected to run the highest volume store in the district.• Filled in for the District Director while they were unavailable.• Traveled to other stores with the CEO and the COO to help fast-track managers and stores.• Worked with the corporate office to help develop training documents for stores.• Promoted twice within the company to higher volume stores.

• Assumed the manager’s role in supervising staff in the absence of the Store Manager.• Strove for sales excellence and results by insuring selling standards were met.• Controlled company assets with loss prevention measures, maintained inventory, and monitored the company’s code of conduct. • Worked as a valuable team member to ensure all store and corporate standards were met.• Managed the women’s department which contributed 65% of the store’s total sales.• Helped with store set-up and grand opening of multiple new store locations.• Chosen by the Regional Director to participate in the Assistants Committed to Excellence program.