As the Future Center Director, I provide comprehensive support to students and families, including resume building, job interview skills, SAT prep, academic tutoring, and financial aid assistance. I guide students in finding scholarships, maintaining college athletic eligibility, and identifying career strengths and pathways. Additionally, I connect students with local businesses for experiential learning opportunities.

Within my role at the University of Lynchburg's Career Center, I assist the Executive Director of Career Development in the administration of the Career and Professionalism Center's programs and services with respect to the delivery of a comprehensive career development program and provide leadership in the coordination of the Internship program. Such work includes overseeing and facilitating the University's for-credit Internship Program, educating students via workshops, classes, and one-on-one sessions on topics such as resumes, cover letters, job and internship searches, and choosing the major and career path that is best aligned with their personal values and characteristics. I also enjoy collaborating with local youth-based organizations such as IRON Lives, the Boys & Girls Club, and the Lynchburg Beacon of Hope, working with them on topics such as professionalism, dining etiquette, resume writing, and exposing young minds to various career options and pathways early on within their educational journey.

At the Career & Professionalism Center, I offer career-related counseling services to students while supporting the Executive Director of Career Development and the Director of Employer Relations in the successful implementation of the office’s services and events. These services include presenting career-related workshops, reviewing student resumes and personal statements, facilitating the internship administrative process, assisting with on- and off-campus career fairs, marketing our services and events to the faculty, staff, and students via social media, and maintaining the data gathered from every event and service via the Google Team Drive.

At Management Concepts Inc., I was responsible for developing new courses which entailed collaborating with subject matter experts, product development managers, and project managers to create the highest quality product on time and within budget. As I created new courses, I consulted with the stakeholders and developed a design document, organized the course content in a way that is most conducive to adult learning, created job aids and presentations that accentuated the course, conducted dry-runs with stakeholders to ensure quality, incorporated any necessary changes, and assisted in the implementation of the course to the learners. Following the implementation, I reviewed student evaluations and made any necessary changes to the course.

While at the Office of Admissions, I had many duties. I assisted the Associate Dean and Senior Admissions Counselor in reviewing transfer and freshmen student applications for admission to the university. I granted competitive candidates admission to the university. I attended high school and college fairs throughout Virginia to promote the university and counseled students and parents on the freshman and transfer application processes. I was also given the responsibility of selecting qualified freshman and transfer applicants for merit-based scholarships, and coordinated professional development sessions for the Admissions staff.

At IT Training I had several important duties that impacted the quality of training students received. I was responsible for revising and reviewing training workshops and manuals. I also created courses and course sessions online via the Human Resource Management System (HRMS) and enrolled individuals in those courses. I assembled training materials for instructors prior to workshops. Prior to and following classes that ran, I activated and completed course sessions via HRMS.

At JMU's Talent Development department, I developed a training workshop for JMU Faculty entitled, "Igniting Innovation." After designing and developing the workshop, I facilitated the pilot session of the training to hand-selected JMU faculty. I also helped develop structure for the department's Volunteer Facilitator Program. In doing this, I assisted in creating structure for the processes of facilitator recruitment, orientation, and continuing education. Along with developing structure, I developed materials that outlined the restructuring of those processes. During this experience, I consulted with the Training Coordinator, Professional Development Specialist, and Director on their desired outcomes of the restructuring of those processes.

I took on many roles at Pitney Bowes's Mail Services. I assisted in the hiring process of new employees through interviewing and training procedures. I also performed office financial duties including counting money and inputting amounts into excel financial spreadsheets. I provided mail services to customers through cashier duties. I also sorted and delivered mail to student recipients and departments throughout campus. When packages arrived, I processed those packages using the Arrival® system. I was also the recipient of several awards for my work ethic and customer service.

At Harrisonburg City Schools, I had the opportunity to work as a tutor for the AVID program that sought to help at-risk students. For this program, I was responsible for facilitating groups based on subjects the students had difficulty in, ensuring all students understood the material covered within the group, and grading students based on their participation within the group.