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• Served as team liaison between supervisors, Revenue Cycle Specialists, and other department positions• Regularly processed reports to track and mitigate issues in regards to production, audits, and compliance• Managed a backlog of ambulance incident trips and claims to assign to team members daily

• Reviews and evaluates documentation on EMS Incidents and supporting documents for the following reasons: evaluate Ambulance Call Reports and attachments, determine if Medical Necessity is met, and add appropriate ICD10 code and HCPC code• Researches payer requirements and provides feedback to administration and development to ensure clean claim submission• Corrects claim errors and Claim rejections• Follows up and appeals claim denials after adjudication and claims with no response

Classroom management, utilizing lesson plans, providing classroom support to students

- Provided direct supervision to up to 8 female adolescents aged 11-15 with various trauma history, mental disorders, and behavioral issues- Collaborated with medical professionals, therapists, and case managers to create individualized treatment plans and interventions for students to obtain and practice safe coping skills and emotional regulation- Maintained a safe and calm milieu through therapeutic techniques, planned activities, groups, and outdoor recreation - Completed required documentation of behaviors, incidents, and daily notes as laid out by agency protocols- Utilized Therapeutic Crisis Intervention techniques for crisis prevention and intervention, therapeutic holds, and verbal de-escalation techniques when necessary to ensure safety of students and staff

- Provided direct supervision to up to 9 co-ed adolescents ages 12-17 with various trauma history, mental disorders, and behavioral issues- Collaborated with medical professionals, therapists, and case managers to create individualized treatment plans and interventions for students to obtain and practice safe coping skills and emotional regulation- Maintained a safe and calm milieu through therapeutic techniques, planned activities, groups, and outdoor recreation- Completed required documentation of behaviors, incidents, and daily notes as laid out by agency protocols- Utilized Therapeutic Crisis Intervention techniques for crisis prevention and intervention, therapeutic holds, and verbal de-escalation techniques when necessary to ensure safety of students and staff

Completed Certified Peer Education Program, presented presentations to groups, organizations, or drop-in meetings about mental health, self-care, and on-campus resources.

Responsibilities included: ensuring safety of children, transporting from school and activities, completing homework

Responsibilities included: ensuring safety of children, transporting from school and activities, completing homework, preparing of dinner, conducting nighttime routine

As lead cashier for the restaurant, I was responsible for maintaining guest service as per company standard, the efficient expedition of all guest transactions as well as ensuring guest satisfaction at the service desk and proper control of all cash and media materials. I was responsible for closing and cashing in all totals and receipts at the end of each shift.