F45 Training Carmel Mountain Ranch

• Supervised a portfolio between 40 - 50 properties consisting of up to 2,000 units with an average of 30 owners.• Responsible for the asset and business strategies for each property.• Communicated with owner’s on the status of their properties, designing of renovation, and discussed asset management for their properties. • Reported to the VP and President of Hoban daily about my properties conditions, unit turns, and occupancy.• Lead Property Managers and Maintenance through policies, procedures, planning, and problem solving daily.• Inspected properties in accordance with company procedure, identified and corrected repairs in according to budgets, established property standards and owner approval.• Contracted vendors, reviewed estimates, and oversaw all phases of property remodels and renovations.• Specialized in curb appeal and property presentation leading to multiple Merit Awards for my portfolio.• Ensured each property operated smoothly while maximizing returns from the asset in accordance with both company and property owner’s goals• Reviewed and Reported weekly property reports for portfolio

• Manage 5 clients and 15 properties and provide exemplary customer service through a proactive and positive approach to directly supervising employees.• Inspect assigned properties in accordance with departmental procedure, and identifies and corrects repairs in accordance with budgeted guidelines, established property standards and ownership approval.• Collects all base rent, expense pass through billings and percentage rent as dictated by the lease agreement.• Follows up on late rent payments; issues late notices, negotiates payment plans with delinquent tenants, initiates collection proceedings as needed, while maintaining operating expenses within budgeted allowances.• Maintains accurate and complete system data to include tenant gross sales and insurance information, property information sheets, site plans, and inventory spreadsheets.• Bids and negotiates maintenance agreements with contractors, review and approve all payables, and prepare and present annual operating budgets for assigned properties.• Interfaces with clients, property tenants, and contractors to ensure the effective operation of properties.• Monitor asset portfolio and financial matters, and providing thorough knowledge and analysis of property management and leasing procedures.

• Provided on-site property management for 33 residential lofts, 5 retail spaces, and a 9-story parking garage. • Consulted and coordinated property renovation process with investors, design team, and contractors, while soliciting and assessing bids for renovation and all maintenance.• Directly supervised 4 employees and managed sub contractors and oversaw security officers, ACE Parking attendants, and maintenance contractors. • Effectively marketed available units and show property to prospective tenants. • Evaluated credit and rental history of all new applicants, accurately verifying all income and assets of applicants to ensure they met selection criteria and qualifying guidelines. • Resolved all tenant issues within a timely manner offering communication and service.• Performed invoice coding, preparing bank deposits, and processing security deposits refunds. • Accurately read water meters, prepared water invoices and submitted to retail tenants monthly. • Created all renewals and/or termination of vendor contracts and residential leases. • Submitted weekly property report, monthly rent roll, and market analysis. • Successfully grew residential property from 88% vacancy to 100% occupancy in a 2-month period with a strong focus on sales and promoting the available properties.

Oversee policies and procedures for 16 residential complexes and 19 commercial strip centers nationwide. Manage leasing process for residential vacancies and maintain 98 percent occupancy. Perform monthly rental market analysis and produce weekly vacancy report. Investigate and resolve tenant complaints. Inspect vacant units, contract vendors for repairs and maintenance services for all properties. Generate deposit dispositions. Supervise team of 3 maintenance technicians. Distribute,close out and invoice work orders. Assist Vice President of Sales with lease negotiations, contracts, and executing leases for retail properties.

In charge of the recruiting and new-hire process for San Diego County. Trained new and current employees. Created the monthly closing ratio report for the Southern California Region. Kept track of property closing ratios. Worked with other regional trainers on planning and coordinating company events. Member of the due diligence and lease-up team. Traveling manager for several apartment complexes ranging from 200 to 338 luxury residential units. Helped achieve and maintain monthly occupancies of 95 percent and above. Personal closing ratio of 51 percent, highest in region. Responsibilities included accounts receivable, resident delinquencies, eviction proceedings, court appearances, resident retention, unit inspections, and preparation of move-out statements. Assist with annual budget reports. Generated month-end reports as well as supervised property staff.

Conducted site tours by showing prospective residents the community grounds, amenities and available apartments. Generated resident newsletters and created monthly resident events and promotions. Processed rental applications and maintenance work orders.