Delivers comprehensive assistance to C-level executives, enabling them to focus on strategic initiatives and driving organizational success.Proficient in managing complex calendars, coordinating meetings, and optimizing executive schedules to maximize productivity and efficiency. Exceptional organizational and communication skills, ensuring clear and concise communication across all levels of the organization.Proactive and adaptable problem solver with the ability to anticipate needs, address issues swiftly, and readily adjust to changing priorities and tight deadlines, minimizing disruptions and maximizing effectiveness.Highly skilled in preparing executive-level presentations and reports with attention to detail, accuracy, and formatting.Coordinates travel arrangements, business visas, and tracks expenses to facilitate seamless executive operations.

Proficient in utilizing office software and technology tools, including Microsoft Office Suite, project management platforms, and database systems, to streamline administrative tasks and enhance productivity. Maintained accurate records, managed office supplies, and coordinated office logistics to support a seamless work environment.Coordinated events, ensuring flawless execution by precisely overseeing timelines, schedules, and critical deliverables, resulting in exceptional and memorable experiences for attendees.

Collaborated closely with the Head of Product and sales team to develop a framework for tracking and managing renewals, and facilitated the preparation of contracts to ensure a timely renewal process.Provided executive support to founder and co-founder, including calendar management, travel arrangements and expense reporting.Oversaw office facilities, monitored and replenished supplies to maintain a well organized and functional workspace.Assisted the founder and coordinated with third-party accounting services to accurately prepare and file federal and state tax returns.

Co-managed with finance the semi-monthly payroll processing for ~100 employees across five office locations nationwide.Oversaw the full spectrum of people operations, encompassing recruitment, interviews, onboarding and offboarding.Managed the implementation and continuous maintenance of medical, dental, group life, disability, and pre-tax commuter benefits.Contributed to corporate compliance procedures and assisted in obtaining SOC 1 and SOC 2 compliance certifications.Managed the acquisition, scanning, recording, and distribution of customer agreements to executives and customer teams promptly and efficiently.

Ensure group medical providers have the proper certification, license and credential to practice.Act as a liaison between medical staff and administrators to maintain licensing, credentials, and insurance records.Responsible for monitoring and managing credentialing/re-credentialing requirements to ensure certifications are provided within the required timeframe.Maintained accurate provider records and files in CAQH database.Assisted members in identifying providers in their network and facilitated the enrollment process to ensure access to healthcare services.Performed accurate data entry for medical encounters, ensuring confidential recording of patient information.