Kara Leung Email & Phone Number

Temple City, Ca, Us

Greater Los Angeles Area

Worked within the Incident Response and Digital Forensics unit. Subject matter expert for MacOS and Linux investigations. Authored standard operating procedure instructions for forensic image acquisition of APFS (Apple File System) utilizing native MacOS tooling and libewf for conversion to Expert Witness Format. Lead investigator for Linux servers and MacOS incidents, designated as subject matter expert for UNIX and MacOS internals. Designed PoC testing for UCLA IT Security’s search for a malware sandboxing vendor. Worked with campus units triaging and recovering compromised Citrix NetCrawler and XenApp enviornments. Completed SANS FOR508 (Advanced Incident Response, Threat Hunting, and Digital Forensics). Operating Systems: Microsoft Windows, MacOS, Red Hat Linux, CentOS, Fedora, Ubuntu, Debian, Kali Linux, ParrotOSForensic and Security Appliances: FireEye appliances and applications including Helix, TAP, NX, PX, etc; Splunk, EnCase, FTK Imager, Disk Drill, Autopsy, VolatilityProject Management: Atlassian Suite, BaseCamp, Trello, RedMineCloud: Google Cloud PlatformContainer and Virutualization: Kubernetes, Docker, KVM, VirtualBox

Greater Los Angeles Area

Implemented Drupal OpenScholar platform for internal departmental site, faculty and coursewebpages with LDAP integration. Deployed DokuWiki as means for internal departmental documentation. Troubleshooting and provisioning CentOS, Mandriva 2008/2010, Ubuntu, Microsoft Windows, Mac OS X server and workstations. Implemented and configured Bacula to backup servers for a reserach work group. Installing and compiling various scientific Linux/UNIX software packagesas needed by professors, graduate students and researchers. Assisted with migration from individual server NIS accounts to a departmental FreeIPA/IDM service. Assited migration of EnterpriseMessaging to Office 365. Spearheaded departmental DUO multi-factor authentication, including creating flyers, email templates and education of technology to staff and faculty. Using Docker was able to containerize GEMPAK to run on Mac OS lab computers, saving time needed to recompile theLinux software each time Mac OS updated. Leveraged the power of Google Cloud Platform, Kubernetes container orchestration and UCLA SSO to create a JuypterHub instance in which professors and teaching assistants would not be constrained by limits of data storage when teaching their course and students could work on lab and homework from any location with Internet. Led workshop with Institute for Digital Research and Education (IDRE) teaching the basics of SELinux using the SELinux Game.

Photos were featured on popular gaming websites such as Shoryuken, EVO Championship Series, Kotaku and Joystiq. She had international photography credits in Japan such as NHK (television), Arcadia Magazine and Daigo Umehara’s biography, “勝ち続ける意志力” (The Will to Keep Winning)”. Nominated for Esports Photo of the Year 2009Events covered include: Evolution Champion Series (2009, 2010, 2011, 2012, 2013), WCG USA Finals 2010, WCG Grand Finals 2010, Tougeki (Super Battle Opera) 2009, Devastation, Seasons Beatings (2011, 2012)

Pasadena, Ca

Founding member of digital marketing and web development startup. Responsible for all business and administrative tasks, including legal paperwork and finances. Created sales and technology pitch decks for sales team, assisted with sales and pitches to clients. Setup and managed SugarCRM for clients and lead tracking. Managed website re-architecture project with lead developer, converting a website from Drupal to WordPress.

Torrance, Ca

Handled multiple support ticket systems with SalesForce, ZenDesk, RT. Troubleshooting using phone, email and remote desktop software: Citrix GoToMeeting and LogMeIn. Worked with Atlassian suite of tools, most notably JIRA, Confluence and Fisheye. Responsible for facilitating information and concerns between Support and Technology/QA departments at Pictage, maintaining a clear line of communication of website patches, updates and deployments. Languages involved for debugging and resolving escalated issues include PostgreSQL, Java, JavaFX, XML, Python, CCS, Javascript.

Conducted interviews in English, Cantonese and Spanish.Planned work by reviewing assignment area to determine organization of neighborhoods and locate households for conducting interviews.Conducted interviews with residents in assigned areas by following stringent guidelines and confidentiality laws. Explained the purpose of the census interview, answered residents' questions, elicited information following a script, and recorded census data on forms.Assessed quality control levels on selected addresses, determined which samples passed or failed, and maintained records for quality control verification.Complied with accuracy standards while maintaining high production rates.Maintained records of hours worked, units produced, miles driven, quality control results, and expenses incurred in the performance of duties.Met daily with supervisor to review and submit work, and receive additional instructions.

Trained and supervised photography staff. Provided photo coverage for website on various local and regional tournaments.Promoted Get Your Tournament to be the premiere news website for competitive fighting games news.

Point of contact for studio clients and inquiries. Responsible for scheduling photo shoots, lectures and upkeep of studio including setting up hard drive backups, printer and monitor calibrations and updating software used in studio. Assisted photographer on-location with lighting suggestions and poses. Handled post shoot work, color correction, editing, printing and digital deliverables.

Answered e-mail and computer lab support questions via phone, email and OTRS ticket system. Responsible for scheduling lab courses for professors, instructors and lecturers. Opened and closed computer labs during appropriate shifts. Oversaw and managed 40+ student consultants.

Assisted students, staff and faculty with software and hardware troubleshooting. Taught software workshops for Microsoft Office applications, Adobe Photoshop and InDesign. Contributed user guide pages for UCSB Instructional Computing’s support database.

Bachelor Of Arts, Global Studies

Bachelor Of Arts (B.A.), Global Studies