Hire, train, and supervise a student staff of nine Resident Advisors.Participate in an on-call duty rotation to respond to medical, mental health, safety, and administrative emergencies.Perform a variety of administrative tasks related to maintaining the safety, security, cleanliness, and maintenance of a 250 bed suite style residence hall and a seven building apartment complex.Positively represent the department and school around campus at events such as orientation, and in the community.Serve as an Academic Staff representative for the Committee on Teaching and Learning.Co-advise the Arts and Issues student organizations, including The Ministry of Fiber Arts, College Republicans, and Parkside Oddities.

Marketing• Manage a $5000 annual marketing budget.• Develop and maintain active social network presence on a variety of platforms.• Represent department at community events, including National Night Out.• Create static displays to promote recruitment and relevant safety messages.• Arrange annual Mayoral Proclamation at City Council meeting.• Establish positive, mutually beneficial relationships with local media agencies.Education• Identify community safety concerns using statistical data and implement effective solutions.• Engage over 6000 visitors annually in hands on fire prevention and preparedness class.• Design, present, and evaluate curriculum on a myriad of safety topics for a variety of audiences, including fire preparedness for childcare workers and fall prevention for seniors.• Maintain knowledge on current trends, practices, and issues in education and fire safety fields.Community Liaison• Serve as the main point of contact for requested presentations, tours, and demonstrations.• Act as departmental representative for annual United Way campaign.• Oversee local fire alarm installation program in conjunction with Texas State Fire Marshal’s Office and Red Cross. Event Planning• Host an annual poster contest with over 1500 entries from local 2nd graders.• Coordinate annual week long summer camp for 40 students.• Facilitate implementation of annual Fall Fest, a free community event for over 4000 visitors.

• Operated multi-line 9-1-1 emergency phone system; responded to emergency and non-emergency calls by either handling directly or transferring to appropriate agencies.• Accessed and operated multiple federal, state and local data base systems to query, enter, modify, clear and cancel information as requested.• Utilized strong customer service, organization, and multi-tasking abilities to prioritize and respond to crisis situations.

• Provided care and security for children birth-age 8.• Assisted primary teachers in presenting lesson plans to up to 15 children at a time.• Served as an interim director creating schedules and supervising child care staff.• First Aid/CPR certified.

• Operated a licensed in home childcare facility that adhered to the regulations of the Air Force.• Created and implemented a fun and age appropriate curriculum for children birth-age 7.• Assured that all safety protocols were followed, including being first aid/CPR certified.

• Recruited, selected, trained, and oversaw performance of 2 graduate students and 16 undergraduate staff members.• Considered facilities management needs of 2 traditional residence halls and one on-campus apartment complex, with total beds for over 400 students, including overseeing a $250,000 furniture replacement project.• Collaborated with other departments on campus to implement living learning communities and create a residence hall student chaplain program.• Conducted educationally based judicial hearings to rectify student policy violations.• Maintained accurate administrative records in coordination with other campus offices.• Served as a staff mentor for a first-year student seminar course and acted as an advisor for several student organizations.

•Provided excellent customer service both before and during events such as on-campus weddings, camps, and recitals.•Utilized scheduling software to coordinate with facilities management team and student support staff.•Cooperated with the Chamber of Commerce to organize a Christmas Shopping holiday event with over 50 vendors and 500 attendees.