Karam Benni Email and Phone Number

. Learned to issue excavation permits and work with permit officers to open the permit on site, while making sure the permits cover all the services in the area as per the dial before you dig (DBYD) records and information. Developed an understanding of completions, close-out, and handover processes and procedures relevant to the project or operations area including compilation of As-built drawings. Conduct inspections with the nominated authorities in the civil team to make sure the works are up to standards as per the ITP for SUP building, fencing posts installation, ITS trenching, and other civil works related activities. Completed Concrete pour records, pre-pour records, and post-pour records when building shared user path (SUP) and fencing installation . Developed the ability to read and understand plans and review design documentation for the civil team. Gather all the relevant documents to close all QA comments, Non-Conformance Reports, and Technical Queries

. Conducted site work alongside site engineers during lifting shifts as well as splices tensioning and worked with site supervisors. Working on procuring materials, producing purchase orders, collecting laborers' dockets, and forecasting expenditure on a daily basis, as well as, preparing daily diaries of the work. Worked on Safe Work Method Statements (SWMS) as well as Inspection Test Plan (ITP) alongside the safety team to ensure safe work procedures are applied. Developed the ability to read and understand plans, review design documentation to provide constructability review and implement final plans for the steel installation team. Identified reports, investigated, and resolved all non-conformances, and took measures to correct and prevent recurrence. Measured plan costs, efficiencies, yields and quality of product as directed. Ensured that all activities complied with legal, professional, and ethical standards

• Actively approaching customers, determine what their needs are and advise them on the best solutions across the IKEA range.• Ensuring products and displays are clean, neat and tidy.• Ensuring everything is priced, full and available for pick up.• Performing efficient and fast pick-ups for both the self-serve and the market hall items across all IKEA products.• Be the face of IKEA, interacting and speaking with customers to increase sales.• Providing positive experience for customers and their family members.

• Over the phone Interviews conducting surveys for International Government and Non-Government Departments including Banks, Hospitals, Insurance firms and Real Estates. • Sitting in the English-speaking team, responsible for interviews with customers on a world-wide scope• Using advanced Negotiating strategy’s and communication techniques to explain the surveys and encourage people to participate • Accurately inputting data from interviews into IBM Survey program Mentoring and training new staff members in the communication and interview techniques as well as operating the database systems.

• Keeping Financial records of the Business • Calculating Revenue, expenses and profit and reporting to management • Price Management – changing prices to suit demands, business needs and profit margins

• Started in the role of Executive Assistant to the Branch Administrator (7 months) before moving into the Branch Administrator Role in May 2015. • Managing Portfolio of 5000 + property’s and over 3000 clients of sellers and Buyers • Advising Agents of likely sales matches of buyers • Data input on portfolio – Maintaining Database • Training and Supervising staff • Managing the Real Estate Branch • Liaising with clients, arranging meetings and boking appointments with Agents • Preparing and Scheduling for Agents and preparing reports.