Karam Munir Butt Email and Phone Number
As an ICT Analyst with Health Support Services (HSS), I work alongside a dedicated team to deliver responsive and effective support for a wide range of tech-related issues, requests, and incidents. Leveraging ServiceNow and ITIL 4 standards, I help ensure that service level agreements are consistently achieved by tracking, monitoring, resolving, or escalating issues as required. Additionally, I contribute by creating knowledge articles, sharing workarounds, and actively engaging in discussions on best practices and innovation.I hold a Master’s degree in Information Technology Management from Murdoch University, where I built strong skills in business intelligence, IT management, and data science. I am committed to using my educational and professional experience to contribute positively to the goals of a dynamic and innovative organization in the IT field
Health Support Services (Wa Health System)
View- Website:
- nmhs.health.wa.gov.au
- Employees:
- 1201
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Information Technology Support SpecialistHealth Support Services (Wa Health System)Perth, Wa, Au
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Information Technology Support SpecialistHealth Support Services (Wa Health System) Jul 2024 - PresentPerth, Western Australia, Australia- Managing Microsoft 365 licenses through Azure, ensuring optimal allocation and compliance.-Providing application support for specialized medical applications, addressing user issues and ensuring seamless operation.- Monitored and maintained Azure Active Directory, ensuring secure and efficient access management.- Collaborating with IT teams to implement updates and troubleshoot issues related to Microsoft 365 and medical applications.-Developed and maintained documentation for… Show more - Managing Microsoft 365 licenses through Azure, ensuring optimal allocation and compliance.-Providing application support for specialized medical applications, addressing user issues and ensuring seamless operation.- Monitored and maintained Azure Active Directory, ensuring secure and efficient access management.- Collaborating with IT teams to implement updates and troubleshoot issues related to Microsoft 365 and medical applications.-Developed and maintained documentation for application support procedures and best practices. Show less -
Information Technology Service DeskDepartment Of Education, Western Australia Dec 2022 - Jul 2024Perth, Western Australia, Australia
Karam Munir Butt Education Details
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It Professional Year -
Information Technology Management -
Information Technology
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Computer Sciences
Frequently Asked Questions about Karam Munir Butt
What company does Karam Munir Butt work for?
Karam Munir Butt works for Health Support Services (Wa Health System)
What is Karam Munir Butt's role at the current company?
Karam Munir Butt's current role is Information Technology Support Specialist.
What schools did Karam Munir Butt attend?
Karam Munir Butt attended National Institute Of Technology, Murdoch University, Murdoch University, University Of Gujrat.
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