improving services, winning customers trust, increase company profit, building good relations with the tourism industry members
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Co-FounderBlu Fly Holidays Nov 2024 - PresentDubai, United Arab Emirates -
Holidays ManagerRoyal Time Travel Dec 2021 - PresentUnited Arab EmiratesWorldwide holidays designer -
Sales ExecutiveFalcon Luxury Travel Mar 2018 - Nov 2021Dubai, United Arab Emirates• Created and maintained relationships with partnered companies• Negotiated partnership details and created contracts• Tracked production and revenue• Researched competitors to better understand the market• Developed creative ways to bring in new/more business• Trained new employees on customer service and upselling• Researching competitors’ deals to ensure the agency remained competitive -
Incoming AgentFalcon Luxury Travel Dec 2017 - Mar 2018Georgia• Make arrangements for tours, including but not limited to tourist attractions, transport, accommodation, and car rentals• Provide advice on destinations and packages to tourists• Make hotel and restaurant visits to improve accuracy on the information held by the travel agency such as cleanliness, range of services/facilities so that it can appropriately make recommendations to its clients • Get accurate and up to date fees and charges from hotels and various tourist attractions• Check weather conditions and forecasts; coordinate with local government bodies for this purpose and during emergency cases• Overseeing the bookings procedure and ensuring accurate processing• Building strong relationships with resorts and hotels• Negotiating the best possible rates for customers• Forging long term and positive relationships with new and existing Partners• Ensuring all travel packages adhered to industry regulations• Dealing with and resolving any complaints, issues or problems that arose -
Travel AgentFalcon Luxury Travel Jan 2017 - Dec 2017Dubai, United Arab Emirates• Attend to client’s queries made both on the phone and via the Internet• Provided customer support for clients• Prepared travel itinerary for clients• Arranged accommodations for clients• Booked and arranged tours to Azerbaijan, Georgia, Kazakhstan for clients -
Travel GuideFreelancer 2012 - 2016Cairo Egypt• Handled transport of customers from airport • Ensured that the tourist or visitors are settles comfortably in their hotel• Explained the itinerary and schedule of the tour• Provided information about each tourist attraction including its cultural and historical essence• Conducted travel cost analysis and provided price estimates to customers• Handled emergency and such other situations• Provided information about other tour packages of the agency
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Hotel GuideTarot Tours Uk 2008 - 2012Sharm El Sheikh , Egypt• Drafted and advertised package tour targeting company clients.• Handled problems related to arranging tour programs • Educated travelers on necessary things to carry with them during the tour• Collected fees for optional excursions • Arranged road, rail and air transportation for tourists
Karam Ramadan Skills
Karam Ramadan Education Details
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Very Good -
Russian Cultural CenterExcellent
Frequently Asked Questions about Karam Ramadan
What company does Karam Ramadan work for?
Karam Ramadan works for Blu Fly Holidays
What is Karam Ramadan's role at the current company?
Karam Ramadan's current role is Co-Founder.
What schools did Karam Ramadan attend?
Karam Ramadan attended Cairo University, Russian Cultural Center.
What skills is Karam Ramadan known for?
Karam Ramadan has skills like Knowledge In Travel Agency System, Language, Dealing With And Resolving Any Complaints Or Issues, Handling Tour Packages From A To Z, English, Arabic, Russian.
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