Kara Melton Email & Phone Number

Business Operations for 1Password's Product Engineering team.

• As Chief of Staff I provide counsel to leadership teams across TWG, and leverage global team, client, and opportunity context to improve decision-making. My core responsibilities include facilitating staffing decisions.
• Corporate Goal-Setting: Shepherded executive annual and quarterly planning processes — revamped exec use of OKR framework, wrote all yearly and quarterly goals, and built a cohesive strategic plan that powered a 20%.
• Strategic Communications: Produced quarterly company-wide Town Halls — consolidated disparate departmental initiatives, drafted all quarterly status updates, designed Town Hall deck, and prepared briefing docs for exec.
• Hiring Strategy: Aligned organizational hiring and recruitment strategies to sales and delivery pipeline — ensured we were hiring the right skills against our hiring plan and generated 30% increase to EBITDA.
• Company Steering and Delivery Management: Partnered with cross functional leaders to provide delivery and operational oversight to all product teams within the organization — prioritized and solutioned business.
• Operations Modelling and Budgeting: Partnered with SVP, Finance and HR and COO to build operating model and company budget — drafted delivery models for review and partnered with craft leaders to plan team growth and.

• System Optimization: Automated studio’s project reporting process — standardized reporting structure and defined new reporting rhythm to ensure faster prioritization and solutioning of project needs
• Process Mapping: Analyzed studio sales process — worked with VP, Product, Managing Partner, and other internal stakeholders to prioritize strategic improvements, which led to the creation of two new business functions
• Cross Functional Leadership: Led studio’s resourcing team — collaborated with Production Heads, Product Managers, and Account Managers to identify and solve potential issues across our projects and within our technical.
• Data Analysis: Built departmental utilization dashboard in Excel and Chartio — improved our ability to track departmental performance KPIs, and used by the Executive Team to plan hiring targets, capacity planning, and.
• Performance Measurement: Designed skills survey for Product Management and Design Teams — assessed the gaps and expertise of our Product and Design teams and improved our ability to match team members with the.
• Internal Customer Service: Monitored internal feedback channels and addressed employee questions and needs — responsible for building internal trust in our operational tooling and processes

• Project Management: Managed production and launch of public facing diversity guidebook (Change Together) — responsible for all pieces of project coordination and prepped CTO for resulting public speaking
• Internal and External Communications: Authored weekly studiowide update and monthly newsletter — intended to increase internal awareness of project progress, and executive announcements, and drafted monthly

Master'S Degree, Gender Studies

Bachelor Of Arts (Ba), Communication (Public Relations) And English - Double Major

Activities and Societies: McNair Scholar, Rawlings Undergraduate Leadership Fellow, University of Maryland Art Scholar