Kara Michelle Liu, M.Ed Email & Phone Number

* Redesigned, implemented, and launched a data collection app that plays a pivotal role in transforming data collection and analysis processes for RethinkEd administrators, teachers, and specialists* Collaborated to develop dashboards and Power Bi data visualizations that answer key questions for administrators* Piloted Multi-tiered System of Supports Product with a school district gathering insights and established a robust reporting system* Championed the product vision ensuring alignment with strategic goals, roadmap, and user needs* Collaborated cross-functionally with a diverse team of designers, engineers, experts, and internal stakeholders to ideate, problem-solve, and enhance product features * Strengthened synergy among Mobile, Web, and PowerBI Teams through open communication and collaboration* Maintained achievable roadmap and communicated with stakeholders about progress towards feature and product release* Managed product life cycle of SEL, Multi-tiered System of Supports, Special Education, Mental Health, Professional Development products (SEL, Mental Health, mindfulness, MTSS, Behavior, etc.)* Prioritized product enhancements and maintenance activities within the product backlog* Defined product requirements, user stories, and acceptance criteria and partnered with engineering team to plan for sprint releases* Delivered comprehensive training to internal teams, equipping them with in-depth product knowledge and enabling them to effectively support administrators, teachers, and specialists in the successful implementation of our solutions* Structured and managed the User Acceptance Testing (UAT) process, ensuring seamless validation of the product's functionality* Coordinated and conducted user research to gain valuable insights into user behaviors* Utilized findings from user research, competitive analysis, and stakeholder input to form a creative vision that provides solutions and clear customer benefit

* Revamped Student Center with an emphasis on enhancing the overall user experience* Demonstrated exceptional ability to manage and balance a diverse range of projects and priorities simultaneously* Conducted user interviews to gain valuable insights into user needs and preferences, informing the design process* Executed thorough usability testing, identifying and addressing pain points in the user experience, leading to improved product design* Created thorough product requirements, offering clear and detailed acceptance criteria for development teams* Developed and planned for new and existing features on the RethinkEd platforms* Conceptualized user experience from a student, educator, and administrator’s perspective and translated this into user stories* Acted as a mediator between the user and developers, communicating and translating user needs into new product features for the team to design and develop* Identified problems, suggested solutions, and clearly communicated the details required to build the product as conceptualized, including writing requirements and specifications* Conducted user acceptance testing on all development work* Trained and communicated with other departments on use of product* Troubleshooted problems identified by other departments and customers* Presented work to key stakeholders and executives for review and feedback* Partnered with engineering team to clear unexpected roadblocks through implementation* Worked closely with the marketing and sales teams to support product launches and promotions

* Collaborated with the product development team to define product requirements and specifications* Conducted market research and competitive analysis to stay informed about industry trends and opportunities* Engaged with educators, students, and other stakeholders to gather feedback and insights for product improvement* Developed and maintained a deep understanding of our product portfolio and its features* Took a lead role in defining and documenting precise product specifications, ensuring that all requirements and features were clearly outlined* Provided exceptional customer support by addressing product-related inquiries and issues* Worked in tandem with your product lead, UI designers, and engineers to refine product designs, identify solutions, and solidify implementation approaches* Demonstrated effective leadership in organizing and coordinating project assets, ensuring seamless collaboration and resource allocation* Skillfully conducted UAT sessions, systematically validating software functionality against user requirements and acceptance criteria* Leveraged product management expertise to design and deliver effective educational content and experiences* Translated solutions into detailed requirements and acceptance criteria for the engineering teams* Triaged urgent issues in collaboration with support and development teams* Assisted in maintaining the integrity and quality of software products by documenting and monitoring UAT progress through the DevOps platform* Developed detailed user personas to create a deeper understanding of the target audience and their unique requirements* Performed competitive research, providing valuable insights into market dynamics, key players, and industry trends

• Strategized with vRotors about their business needs and KPI to increase conversions• Performed user research and usability tests to better understand diverse drone users and their unique needs• Designed on-boarding and flexible dashboard, providing vRotors with the necessary data to drive allocation of company resources as well as the users with targeted information • Led meetings and all communications with vRotors and the UX team to ensure progress towards all KPIs and design thinking was clearly communicated• Analyzed the current industry and consumer users flows on website to streamline the processes • Redesigned the homepage to better appeal to the range of users by focusing on the company brand and funneling the users to the sign-up

Huntington Beach

• Defined insightful products/features that are easy to use and deliver value to teachers and students• Worked cross-functionally and collaboratively with designers, engineers, and other projectstakeholders on concepts, design and development of new and existing digital learningproducts, including interactive activities, educational games, interactive ebooks andmore• Worked as part of an Agile software development team representing the ProductManagement function focusing on product analysis, definition, and planning• Analyzed and document user personas, epics, user stories, and other productspecification artifacts• Performed competitor and market research to inform the product landscape andopportunities• Ideated within a dynamic environment and effectively communicate thoughts and ideasto facilitate further investigation – e.g. create high-level UX wireframes that function asa starting point to get designers and engineers to see the Product vision and invitefurther refinement• Helped define analytics requirements and perform analysis on the metrics looking at:usage, engagement, retention, etc. in order to inform product evolution via abuild>measure>learn cycle• Participated in quality assurance and acceptance testing processes by testing, loggingbugs, and advocating for the user• Conducted in-person research such as classroom visits and focus groups in order to gainuser feedback• Organized and coordinated project assets effectively (images, audio, video, etc.).• Maintained up-to-date knowledge of educational trends and instructional practices andshare back with the team for product opportunities• Assisted in training and communicate with other departments on use and capabilities ofdigital product

Huntington Beach

• Created wire frames of new eBook platforms with different user stories in mind• Collaborated with game developer using JavaScript Object Notation (JSON) to craft a K-5 vocabulary game• Applied teaching experience and child development knowledge in designing and testing ebook app functionality • Designed engaging, age-appropriate activity templates that are incorporated into ebooks• Facilitated the selection of licensed videos, edit authored narrations and video questions• Communicated with author to provide feedback on activity and video content • Edited activity and video content to ensure that text is leveled to a particular grade level and tailored to specific content in each book• Collaborated with audio vendors to produce professional voice recordings with age appropriate pace, phrasing, pronunciation, and expression. • Vet freelance feedback at alpha round of audio and tech development• Collaborated with design to create all necessary image and icon assets• Managed the development of interactive individual epub books with technology vendor to ensure that the epub works on PC, Android, Mac, iPad, and Chromebooks.• Managed the development of interactive ebook library with technology vendor to ensure that the .exe application runs on Mac and PC• Led the quality checks through alpha, beta, and gold rounds of development • Managed the content of the online Explor-ebook learning platform• Met tech to print deadlines

• Led custom tailored team-building events and experiential learning for corporate executives • Used experiential teaching methods to provide outdoor education for youths and new skill development

Hong Kong

• Designed, implemented, and revised grade level curriculum• Applied Writing Workshop strategies learned at Columbia Teacher's College• Facilitated student centered learning through choice and projects• Communicated with parents through a class and student blog• Held monthly learning celebrations for parents and children• Arranged for a local children's author to visit her classroom• Encouraged student reflection through the use of blogging

Dalian, Liaoning, China

• Collaborated and co-taught language arts with ELL teacher• Differentiated curriculum for a range of students from beginning ELL to gifted• Utilized Rubicon Atlas to align curriculum planning• Led after-school soccer, dodgeball, kickball, science, and origami club• Applied developmental reading assessments to guide reading instruction • Gathered evidence and set goals for the China context, student input, and social studies curriculum accreditation committees • Utilized reading, writing workshop, and 6 Traits Writing program

Orlando, Florida Area

• Applied ELL strategies in a self-contained classroom • Trained in Everyday Math Program and Scott Foresman Science Program• Led a Book Club and Science Club• Awarded grant money for literacy• Analyzed data and prepared students for the FCAT• Completed 60 hours of ESOL training• Speaker at reading literacy night for parents

Athens, Ohio

• Experience planning and teaching all content areas in second grade• Leveled classroom library• Collaborated with fellow teachers and mentored college students