Software Engineer
Current- Served as a Backend Developer in Amdocs Customer Management (CM), a component of the Amdocs BSSsuite.
- Designed and developed a parallel-processing script with optimized SQL queries to update 2M+ database records efficiently for new client requirements, ensuring minimal downtime during release.
- Built a Payment Processing Microservice integrated with Paypal using Spring Boot framework, leveraging MySQL for persistence and Elasticsearch for faster querying, with Kafka for real-time updates.
- Developed an Automation Testing Framework integrated with a Jenkins pipeline to run and report on 200 distinct workflows, boosting operational efficiency by 40% through early bug detection.
- Led the creation of 10+ RestAPIs for AT&T America using Spring Boot framework, improving system integration and performance.
- Resolved 80+ critical customer issues by debugging through logs and database analysis following client ticket submission, ensuring timely and effective problem resolution.