• Led cross-functional projects using Agile methodologies, coordinating with product owners, developers, and QA teams to streamline automation and enhance process improvement initiatives.• Developed Power BI dashboards and data models, optimizing database queries to track CQM (Clinical Quality Measures) metrics, providing actionable insights for public health initiatives.• Created and managed user stories, epics, and acceptance criteria in Jira, ensuring clear tasks and seamless project delivery.• Utilized Power Automate to automate recurring processes, improving efficiency and reducing manual workload across data reporting and project tracking.• Led training sessions and developed comprehensive guides, including PowerPoint presentations, to educate staff on SSIS package management for UDS metrics, enhancing team knowledge and capabilities.

• Conducted comprehensive requirements gathering from internal teams to assess business processes for automation opportunities and helped define the scope of process improvements through data-driven solutions using SQL and Python.• Worked closely with product owners and business users to define project scope, acceptance criteria, and detailed workflows for new automation initiatives.• Utilized Agile methodologies to manage the development lifecycle, writing user stories, acceptance criteria, and epics in Jira.• Collaborated with marketing teams to provide insights from complex data sets using Tableau, leading to more targeted customer engagement and higher conversion rates.

• Worked alongside product owners and stakeholders to gather and document requirements, ensuring that automation and reporting solutions aligned with business objectives.• Managed and optimized data pipelines for real-time analytics using AWS services, improving data reliability and campaign performance metrics.• Utilized Agile frameworks to manage project tasks, writing clear and concise user stories and acceptance criteria for automation of tasks for marketing and sales teams.• Participated in sprint reviews, planning, and backlog grooming sessions to ensure smooth project execution.• Developed and maintained Tableau dashboards for online sweepstakes contests allowing stakeholders to visualize project progress and performance.