Karan Bhatia Email & Phone Number

• GCP, Azure Solution Architect and ITIL Certified Professional with total of 14 years of experience and almost 12 years of relevant experience in IT Administration, Infrastructure Management, Remote infrastructure Management, Service Operations, Business Development, Technical Support, Client Relationship Management & Project Management.• Currently associated with Kyndryl Solution Pvt. Ltd. As Technical Solution Manager.• Proficient in operations and experience of managing & monitoring teams of IT professionals.• Track record in developing / maintaining projects, increasing productivity, quality & customer satisfaction. • Expertise in creating an effective team environment, building strong relationships, negotiation, solving problem and issues, resolving conflicts, and communicating effectively at all levels of an organization. • Suggested process for technology changes & constituted Change Control Board thus avoiding unplanned changes. • Delivering competency technical support on Messaging (Exchange & Blackberry) and other business applications to customers globally - North America Region, Europe Region and Asia Pacific Region.• Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner.• Expertise in interfacing with stakeholders for business information conducting analysis and finalizing technical / functional specifications and high level design documents for the project. • Coordinating and working as technical interface across global customers, project managers and technical teams for executing concurrent projects. Specialties: GCP, Azure, MCP, Blackberry, Right Fax, Enterprise Vault, MS Exchange.

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  Maharshi Dayanand University

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