Teamwork and Positive Attitude, Interpersonal communication, Flexibility, Problem-solving and critical thinking., Active listening and learning, Scheduling daily task for team members, Physical stamina.
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Unit ManagerSummit Hotels & ResortsKurseong, Wb, In -
Front Office ManagerSummit Hotels & Resorts Aug 2024 - PresentKalimpong, West Bengal, India -
Front Office SupervisorSinclairs Hotels & Resorts Nov 2021 - Aug 2024Gangtok, Sikkim, IndiaFRONT OFFICE SUPERVISOR • Sinclairs Hotels & Resorts Nov 2021 - Present- Supervised front office operations, ensuring smooth and efficient guest check-in and check-out processes.- Implemented training programs for front office staff, resulting in improved customer service and satisfaction ratings.- Developed and maintained strong relationships with key clients, leading to increased repeat bookings and referrals.- Created and implemented innovative strategies to… Show more FRONT OFFICE SUPERVISOR • Sinclairs Hotels & Resorts Nov 2021 - Present- Supervised front office operations, ensuring smooth and efficient guest check-in and check-out processes.- Implemented training programs for front office staff, resulting in improved customer service and satisfaction ratings.- Developed and maintained strong relationships with key clients, leading to increased repeat bookings and referrals.- Created and implemented innovative strategies to enhance guest experiences, resulting in positive online reviews - Led a team of front desk agents, providing guidance and support to ensure a high level of productivity and performance.- Collaborated with other departments, including housekeeping and maintenance, to address guest concerns and resolve issues promptly.JOB RESPONSIBILITIES :* CHECK IN - CHECK OUT* DAILY ROOMS ALLOCATION* RATE POSTING* NIGHT AUDIT REPORT* FORECAST REPORT* G.M REPORT* DAILY GUEST DETAILS REPORT* CASHIER REPORT* CASH HANDLING* DAILY GUEST CALL REPORT Show less -
Front Office AssistantHotel Saffron Crest Nov 2018 - Sep 2021Siliguri, West Bengal, India -
Front Office AssociateUdaan Hotels & Resorts May 2018 - Oct 2018Darjeeling, West Bengal, India
Karan Chhetri Education Details
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Darjeeling Institute Of Higher EducationHotel Management -
Ghoom Boys Higher Secondary SchoolB+ -
Lamahatta Higher Secondary SchoolB+
Frequently Asked Questions about Karan Chhetri
What company does Karan Chhetri work for?
Karan Chhetri works for Summit Hotels & Resorts
What is Karan Chhetri's role at the current company?
Karan Chhetri's current role is Unit Manager.
What schools did Karan Chhetri attend?
Karan Chhetri attended Darjeeling Institute Of Higher Education, Ghoom Boys Higher Secondary School, Lamahatta Higher Secondary School.
Who are Karan Chhetri's colleagues?
Karan Chhetri's colleagues are Sanjay Subba, Hanuman Kashyap, Aman Kishor Jha, Januki Thapa, Priya Pradhan, Rahul Roka, Kavya Pakhrin.
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