Senior Product Associate
Current● Coordinated project timelines and tasks, collaborating with cross-functional teams.● Facilitated communication between team members and stakeholders, ensuring alignment with project goals.● Acted as a bridge between the development team and the client as the product owner, gathering requirements and prioritizing tasks accordingly.● Analyzed Android and iOS apps, comparing features with competitors and suggesting improvements.● Prepared detailed reports on client businesses, utilizing tools like QuickSight, PowerBI, and Metabase.● Conducted daily scrum calls to resolve support issues promptly.● Demonstrated product features to clients through demos.● Ensured timely project delivery by following up on deliverables and meeting deadlines, including weekly progress meetings with clients.● Assisted in client onboarding, catalog setup processes, and served as the primary contact for clients from various regions.● Conducted UI and feature testing of apps/websites, managing catalog-related bugs, and logging feedback.● Developed operational manuals to streamline processes and enhance service delivery.
