Karan D. Email & Phone Number

Ec2A 2Bs

Based in London (currently working remotely), I support the telemarketing team with customer service, product sales and data management. - Conduct outbound B2B calls to drive high quality respondents for our data product campaigns & technology research initiatives.- Provide customer service to participating members by offering them valuable market driven content to assist them with technical projects and help them make more informed decisions for future technology purchases.- Use Salesforce to manage lists of prospect data and leverage TechTarget’s user activity to determine topics of interest.- Sell the value proposition of TechTarget media to help ensure members remain active participants for all future campaigns.- Work closely with team leaders and management to provide thorough campaign progress updates.

London, England, United Kingdom

• Using warm calling techniques to engage potential customers and build rapport effectively.• Call handling, including both inbound and outbound calls, with a focus on delivering exceptional customer service and meeting sales targets.• Sell subscriptions for various products and services, showcasing a strong understanding of customer needs and tailoring solutions accordingly.• Utilise persuasive communication skills to articulate the benefits and features of different products and services, resulting in increased sales and customer satisfaction.• Consistently met and exceeded sales quotas, demonstrating a track record of achieving measurable results in a fast-paced sales environment.

Borehamwood, England, United Kingdom

Collaborating within a small team to curate audiences for a wide range of studio shows, selecting them based on demographics, and overseeing their presence in the studio setting.- Research and source desired demographics for entertainment shows and finding different ways to market them.- Managed social media campaigns and contribute to the companies growth in their online presence and following.- Perform basic office duties such as recruitment, cold calling, and client-based calls.