Billing Associate
• Ensuring that all records, documents, compliance are properly maintained to avoid any loss of record or information (AR).• Updating and maintaining customer records in the Billing portal ERP.• Managing Queries of clients and coordinating with Interdepartmental teams to provide timely and efficient resolutions.• Managing Payment Gateways for collection and reconciling the payment received in our Banks.• Following up on accounts receivable and collecting the past due invoices.• Handling billing queries of the customers over the chats, calls and emails.• Preparing necessary trackers of payments verification and follow-ups.