Billing Associate
- Ensuring that all records, documents, compliance are properly maintained to avoid any loss of record or information (AR).
- Updating and maintaining customer records in the Billing portal ERP.
- Managing Queries of clients and coordinating with Interdepartmental teams to provide timely and efficient resolutions.
- Managing Payment Gateways for collection and reconciling the payment received in our Banks.
- Following up on accounts receivable and collecting the past due invoices.
- Handling billing queries of the customers over the chats, calls and emails.