Assistant Manager
CurrentKey Responsibilities:• Leadership: Direct and mentor a team to optimize product listings, order management, and customer support.• Operations: Refine eBay store processes for improved efficiency and sales.• Marketing: Strategize and execute digital marketing and PPC campaigns to boost traffic and conversions.• Customer Service: Oversee and resolve customer inquiries to ensure high satisfaction.• Analytics: Evaluate e-commerce metrics to identify trends and drive strategic improvements.• Process Enhancement: Utilize MIS to streamline operations and increase efficiency.Achievements:• Drove 55% sales increase via optimized listings and targeted ads.• Cut order processing time by 38% and raised customer satisfaction.• Increased traffic by 62% and conversions by 45% with PPC strategies.• Enhanced operational efficiency with MIS-driven improvements.