Configuring, installing and maintaining Local area network hardware, software and telecommunication services Developing policies and procedures for network hardware, software, support, security, and backupUpdating Network & security devices to the latest Hot-fix paths and firmware release Managing organization workflow and serveries using the IT services Management (ITSM) Tools.Developing and communicating standards for user operation and security of the network. Backup, restore and upgrade Firewall applianceResolving the problem of network users regarding their access to resources on the network and the operation of various software program

Perform daily checks on the following: bandwidth utilization, ping loss, interface connection, SFP utilization, NTP, and SNMP polling.Monitors switch and router status for failures or power outages, and checks protocol connectivity (HTTP, HTTPS, SSH, Telnet, etc.)Monthly activities such as updating and repairing CIS system faults, cross-checking past issues and generating reports, etc. Manage policy rules for users as per client requirements. Remove firewall rules for decommissioned hosts. Monitor firewall policies, sessions, and logs.

Investigating faults in the network & report the issue to key stakeholdersHandle vendor managementMaximizing network performance through ongoing monitoring and troubleshooting & also provides training to internal users.Provide support to configured Bullet cameras and PTZ cameras.

Track computer system issues through to resolution, within agreed time limits.Configure networks and diagnose technical issues.Make sure the client's IT systems are fully functional after troubleshooting.

Repair and maintain desktops and laptops such as Dell, HP, and Lenovo.On-site support for CCTV installation, software installation, and antivirus troubleshooting.