• Granted access to Barclays client for various Barclays applications. Handling complete end-to-end process for JML.•Ensured request, incidents & emails are actioned well within SLA for supported 700 applications.• Ensured timely response to the Internal QA (Monthly/MVE Applications) and external Auditors (KPMG, BIA etc.) with proper evidence.• Liaised with RTB/BTB Teams for any migration testing & to mitigate process gaps.• Handling JML governance and User Access Management, SOD.• Strong experience in User Acceptance Testing (UAT) and documentation of Test Cases. • Worked with Compliance and Audit on Access Control planning and enterprise requirement on least privileged Access.• Contributed & generated various types of Reports – Monthly SLA for the team, Quality, Incidents, SOD, Weekly through SQL Query and Daily Task Allocations to the Team Members.• Standardized and enhanced customer-based support documentation in an effort to reduce untracked work efforts.• Mentored new colleagues in BAU activities.• Provided end-to-end Support for Application On-boarding, Way from communicating with the stakeholders to on-board Request Form\access.•Handled all Application feed issues and Account owners’ identification issues.

• Managed IDs on Database level as well as on a global bank’s financial services applications. Ensuring correctness in user access at all levels and performing timely responsibilities also include monitoring the various Admin level Activities.• Provided a centralized IT Security for applications, user accounts setup and eventually expanding this responsibility to cover setting up operating system accesses. This role will ensure that all user accesses are set up in a timely fashion and accuracy is required.• Active participants in various trainings and workshop held by the Organization like Lead Management, Cohesive Teamwork, Leading Your Career.• Testing and maintenance of the different Citibank Applications. (Access Control Management / User Access Management).