Experienced back office operations with a demonstrated history of working in the internet/e-commerce industry. Skilled in Sourcing, Leadership, Public Speaking, Internal communication, sales-force, Microsoft Office and to manage the big data effectively.Strong communication skills writing and voice both professional with a Bachelor of Engineering (BE) focused in Computer Science from CHANDIGARH UNIVERSITY.Hardworking, dedicated and motivated person with positive and can do attitude.Possess good knowledge of sales-force CRM, managing (MIS) big data along with team, leadership, excellent in excel, email writing.Working Experience of Merchant help desk (seller Support) in Paytm (One 97 Commu. pvt. ltd.)- solving the merchant (Seller) Query regarding Fastag operation in Paytm Bank- solving the merchant (Seller) Query regarding Return Logistic in Paytm mall.- Having knowledge of warehouses handling , SLA.- Also handling MIS Operation.- Good Knowledge of Advanced Excel. Worked for Dell services - enterprise with HCL. solved the customers and Enterprise Query's Regarding Leptop's and Company's Servers itself.- Good knowledge of manpower management.- Customer intellectual- ExcelResponsible, loyal, reliable, and independent worker with high level of enthusiasm and creativity
Listed skills include Sales Operations, Operations Management, Public Relations, Internal Communications, and 3 others.