Client Engagements (Public Sector | Consumer Goods & Services) - Roles (Product Manager | UI/UX Designer)- Consistently delivered on client requests, meeting tight deadlines and maintaining composure amidst several projects in high-pressure environments, throughout various stages of the product lifecycle.- Spearheaded the development of product roadmaps outlining feature prioritisation, release timelines, and strategic milestones to accelerate product time-to-market, achieving a 40% increase in delivery speed.- Developed and maintained reporting dashboards to track KPIs, providing actionable insights to executive stakeholders and driving continuous performance improvement through data-driven decision-making.- Demonstrated adaptability by working in cross-functional agile teams consisting of developers and designers to define business goals and customer needs, capturing detailed requirements and acceptance criteria in the process.- Ensured the seamless integration of digital experiences by creating user journeys, and then by developing accessible yet scalable designs as an SME, whilst championing human-centred and inclusive design principles.- Enhanced the end-to-end user experience for individuals with accessibility needs by conducting usability and A/B testing to understand customer pain points, and by implementing design updates through iterations, resulting in a 25% increase in conversion rates.

- Fostered cross-cultural understanding and delivered excellent customer service by promptly addressing inquiries and by accommodating the diverse needs of athletes, officials, and spectators from over 72 nations.- Provided logistical support by optimising routes and schedules to ensure timely arrivals and departures, facilitating efficient operations during the games.

- Generated concepts and subsequently used CAD software to produce over 5 design specifications of the product through iterative modelling and prototyping.- Led cross-functional collaboration to prioritise tasks and meet tight timelines, successfully delivering over 5 components that streamlined operations and increased productivity, resulting in a 15% reduction in project cycle time.- Competed in the annual Spaceport America Cup, contributing to our team’s success by ultimately helping build the final product (amateur high-powered rocket) that broke the National Open Altitude record, reaching an apogee of 36,274 feet.

- Organised survival training and mountaineering expeditions in various national parks across the UK, developing my leadership and communication skills, as well as my resourcefulness.- Engaged in physical fitness training to meet the rigorous standards required for the RAF, showcasing dedication, discipline, and a commitment to personal excellence.- Represented the RAF as a STEM ambassador and volunteered at local schools to promote careers in aviation by preparing engaging workshops and discussions.