As a Senior IT Consultant at Global Computer Services in Muscat, Oman, I worked for Petroleum Development of Oman a major Oil and Gas client. I excelled in developing and executing comprehensive project plans, timelines, and budgets, ensuring timely and cost-effective project completion. My proactive approach to overcoming internal obstacles and securing stakeholder commitment was pivotal in achieving project success.Key Achievements:• Enhanced Operational Efficiency: Boosted… Show more As a Senior IT Consultant at Global Computer Services in Muscat, Oman, I worked for Petroleum Development of Oman a major Oil and Gas client. I excelled in developing and executing comprehensive project plans, timelines, and budgets, ensuring timely and cost-effective project completion. My proactive approach to overcoming internal obstacles and securing stakeholder commitment was pivotal in achieving project success.Key Achievements:• Enhanced Operational Efficiency: Boosted efficiency by 15% through strategic IT planning with C-suite executives, aligning technology investments with business goals.• Reduced Software Failures: Lowered software failure complaints by 20% using data analytics to identify trends and develop effective strategies.• Conducted detailed business analysis and gathered requirements for SharePoint projects, focusing on information architecture, metadata, content types, workflows, and security.• Improved Performance Metrics: Formulated detailed delivery scope statements, timelines, and clear role responsibilities, significantly improving performance metrics.• Optimized System Functionality: Developed clean, efficient, and well-documented code in SharePoint, .Net, JavaScript, SQL, and jQuery, enhancing system functionality and user satisfaction.• Streamlined Implementation: Engineered system integrations and developed communication and change management plans, streamlining ticket prioritisation and resolution during project implementation.• Leveraged Agile Methodologies: Ensured project success and timely delivery by utilising Agile methodologies, including sprint planning, backlog grooming, sprint reviews, daily stand-ups and sprint retrospectives.• Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.• Deployed and managed Microsoft Azure cloud services, Microsoft 365 dynamics productivity tools, and virtualization solutions like Hyper-V and VMware. Show less

As a Technical Lead and Business Analyst at Wipro Technologies in Noida, India, I co-ordinated and managed system upgrades and maintenance to ensure compliance with SDLC and ITIL standards, resolving issues and maintaining project integrity and continuity. I executed change management processes to ensure rigorous control and security of systems.• Operational Excellence: Supported comprehensive system implementations, encompassing requirements gathering, process mapping, and test… Show more As a Technical Lead and Business Analyst at Wipro Technologies in Noida, India, I co-ordinated and managed system upgrades and maintenance to ensure compliance with SDLC and ITIL standards, resolving issues and maintaining project integrity and continuity. I executed change management processes to ensure rigorous control and security of systems.• Operational Excellence: Supported comprehensive system implementations, encompassing requirements gathering, process mapping, and test coordination, achieving operational excellence.• Conducted thorough cost-benefit analyses and implemented solutions with high return on investment, increasing overall ROI by 10%.• Conducted user training sessions and developed detailed user guides, leading to a 40% increase in user adoption of new systems and technologies.• Team Leadership: Successfully managed a team of 10 developers, providing technical guidance, mentorship, and coaching to drive the completion of key projects.• System Reliability: Enhanced system reliability and performance by collaborating with IT partners to streamline release management, data validation, integrations, reporting, and service processes.• Strategic Alignment: Served as the lead technical analyst for the enterprise project and portfolio management tool, guaranteeing enhancements and strategic alignment across business functions.• Technical Solutions: Designed and implemented technical solutions with cloud technologies like Office 365, Microsoft Azure, and SharePoint, aligning with industry best practices and exceeding project requirements.• Developed custom SharePoint solutions, including web parts, forms, views, and branding, aligning with client requirements.• Supported 50+ applications built on SharePoint versions including MOSS, SharePoint 2010,2013,2016 and 2019.• Data Visualization: Improved data visualization and business decision-making capabilities by delivering expert configuration and report-building services using Power BI. Show less

As an IT Analyst at Tata Consultancy Services in Noida, India, I created comprehensive documentation, including business requirements, organizational strategies, and training materials, to facilitate effective solution deployment and user adoption.• Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.• Achieved operational excellence through comprehensive system implementations, including working with Windows Server, Active Directory,… Show more As an IT Analyst at Tata Consultancy Services in Noida, India, I created comprehensive documentation, including business requirements, organizational strategies, and training materials, to facilitate effective solution deployment and user adoption.• Provided expert support, troubleshooting complex technical problems for end-users in a timely manner.• Achieved operational excellence through comprehensive system implementations, including working with Windows Server, Active Directory, and Microsoft Exchange.• Installed, configured, and maintained Windows Server (2008, 2012, 2016) and desktop operating systems.• Supported collaboration tools and directory services, including Active Directory and Group Policy.• Supported virtualization technologies, including VMware, and managed datacenter support.• Assisted in company-wide migration to Office 365, minimizing disruptions and maintaining productivity during transition.• Collaborated with IT teams to integrate Office 365 applications into existing infrastructure seamlessly.• Reduced support calls by 10%, enhancing customer satisfaction and service efficiency by promptly responding to IT support tickets and resolving issues efficiently.• Provided technical support to end-users, including troubleshooting hardware, software, and network issues• Provided technical support and maintenance for SharePoint environments, resolving issues and optimizing system performance.• Conducted training sessions for end-users to enhance their understanding and effective use of SharePoint and Microsoft 365 tools.• Assisted in company-wide migration to Office 365, minimizing disruptions and maintaining productivity during transition.• Created InfoPath forms to capture the data and submit it to the SharePoint library.• Collaborated with IT teams to integrate Office 365 applications into existing infrastructure seamlessly. Show less

As a Senior Software Engineer at LTIMindtree in Bangalore, India, I boosted system quality and performance by implementing scalable and maintainable software solutions by adhering to best practices and coding standards.• Championed the adoption of DevOps principles within the organization, driving increased collaboration between development and operations teams.• Conducted comprehensive assessments to determine the suitability of solutions within the Power Platform, including Power… Show more As a Senior Software Engineer at LTIMindtree in Bangalore, India, I boosted system quality and performance by implementing scalable and maintainable software solutions by adhering to best practices and coding standards.• Championed the adoption of DevOps principles within the organization, driving increased collaboration between development and operations teams.• Conducted comprehensive assessments to determine the suitability of solutions within the Power Platform, including Power Apps, Power Automate, AI Builder, Power Virtual Agents, Power BI, and Microsoft 365. • Performed administration and configuration of Microsoft Intune and SCCM Enterprise environment.• Identified, analyzed and resolved infrastructure vulnerabilities and application deployment issues.• Provided technical support to internal stakeholders, diagnosing and resolving complex issues related to the organization’s cloud environment.• Evaluated new cloud technologies and recommended solutions that aligned with organizational goals and objectives.• Streamlined business processes by automating workflows within Dynamics 365.• Created a custom SharePoint list and libraries to store and manage the data.• Worked in client-facing roles and directly interacted with various stakeholders with confidence.• Created a custom master page as part of the branding of the site using JavaScript, CSS and HTML.• Developed a responsive website to display on mobile devices.• Deployed InfoPath forms to capture and store data in SharePoint.• Used ASP.NET, JavaScript and SQL Server to develop new applications. Show less

As a Web Design Engineer Trainee at Randstad in Bangalore, India, I Collaborated with UX/UI designers and product managers to decode project requirements and craft innovative solutions by aligning with strategic business goals.• Implemented new features and functionalities using HTML, CSS, and JavaScript to increase the client's online presence and improve client and candidate engagement.• Supported the implementation of new solutions or applications. • Established… Show more As a Web Design Engineer Trainee at Randstad in Bangalore, India, I Collaborated with UX/UI designers and product managers to decode project requirements and craft innovative solutions by aligning with strategic business goals.• Implemented new features and functionalities using HTML, CSS, and JavaScript to increase the client's online presence and improve client and candidate engagement.• Supported the implementation of new solutions or applications. • Established accounts for new users and assisted with password or login problems Show less