Karan Goyal

Karan Goyal Email and Phone Number

Lead Digital Transformation and AI Innovation @ Jio
Delhi, India
Karan Goyal's Location
Delhi, India, India
About Karan Goyal

Stepping into December 2024, my journey at Jio as a Lead Program Manager has been defined by spearheading significant Telecom, SaaS, and IoT initiatives, and fostering strategic partnerships. My focus on optimizing financial performance and managing cross-functional project delivery has been central to my role, ensuring programs are executed within scope, time, and budget. Our team's commitment to driving results has been key to launching customer-centric initiatives and the national GTM of JioAirFiber.Previously, at Hindustan Petroleum, I championed revenue strategy and operations, leveraging my marketing acumen to expand our market share and enhance customer satisfaction. My leadership in the development of HP Pay and implementation of IoT-based systems across retail outlets underscored a dedication to innovation and operational excellence. With each endeavor, the aim has been to leave an indelible mark on the industry, building a legacy of transformative projects that resonate with customer needs and business growth.

Karan Goyal's Current Company Details
Jio

Jio

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Lead Digital Transformation and AI Innovation
Delhi, India
Website:
jio.com
Employees:
98322
Karan Goyal Work Experience Details
  • Jio
    Lead Digital Transformation And Ai Innovation
    Jio
    Delhi, India
  • Jio
    Lead Program Manager - Revenue Strategy And Operations
    Jio Nov 2021 - Present
    Mumbai, Maharashtra, India
    • Managed a ₹98,000 crore+ portfolio across Telecom, SaaS, and IoT, driving growth, strategic partnerships, and profitability, with expertise in optimizing sales strategies and maximizing ROI.• Led enterprise sales initiatives, driving growth through RFP participation, proposal development, deal structuring, and client negotiations, contributing to business growth of ₹124 crore.• Delivered 35 critical projects while ensuring strategic alignment, cross-functional collaboration, optimal… Show more • Managed a ₹98,000 crore+ portfolio across Telecom, SaaS, and IoT, driving growth, strategic partnerships, and profitability, with expertise in optimizing sales strategies and maximizing ROI.• Led enterprise sales initiatives, driving growth through RFP participation, proposal development, deal structuring, and client negotiations, contributing to business growth of ₹124 crore.• Delivered 35 critical projects while ensuring strategic alignment, cross-functional collaboration, optimal resource allocation, risk management, and timely execution within defined scope, timelines, and budgets.• Drove a 16% surge in digital payment adoption by launching cutting-edge payment modes for B2B and B2C clients, including UPI, closed-loop wallets, e-RUPI, payments via third-party rewards, and Buy Now Pay Later.• Led and mentored a high-performing team of 16, cultivating a results-driven culture and achieving key business goals in partnership-focused initiatives.• Utilized advanced data analytics to create key metrics to identify potential business opportunities, driving a 15% improvement in operational efficiency and a 6% increase in overall revenue.• Orchestrated the nationwide Go-to-Market launch of JioAirFiber, driving the acquisition of 1.3 million customers and generating ₹600 crore in annual revenue.• Spearheaded the development of customer experience enhancement initiatives, including video bills for B2C customers, real-time outstanding balances, recharge reversal journeys, and choice number offerings. Show less
  • Hindustan Petroleum Corporation Limited
    Product Manager - Digital Payments & Loyalty Program
    Hindustan Petroleum Corporation Limited May 2017 - Nov 2021
    Delhi, Delhi
    • Spearheaded sales and marketing initiatives across dealer-distributor networks, expanding market share by 5% through targeted customer acquisition and strategic partnership development.• Forged key partnerships with Sriram Transport Finance and Sundaram Finance to integrate a supply chain financing product with the DTPlus Program, resulting in a revenue boost of over ₹450 crore.• Cultivated and managed high-value strategic accounts, including major clients such as Sobha Developers… Show more • Spearheaded sales and marketing initiatives across dealer-distributor networks, expanding market share by 5% through targeted customer acquisition and strategic partnership development.• Forged key partnerships with Sriram Transport Finance and Sundaram Finance to integrate a supply chain financing product with the DTPlus Program, resulting in a revenue boost of over ₹450 crore.• Cultivated and managed high-value strategic accounts, including major clients such as Sobha Developers, L&T Infra, Tata Projects, Darcel Logistics, Blackbuck Logistics, and Delhivery.• Led the growth of the Drive Track Plus loyalty program, optimizing its structure and customer acquisition, driving ₹90 crore in monthly business volume growth through strategic partnerships.• Developed and scaled HP Pay, an app-based payment wallet, achieving over 4 million active users by creating a seamless digital payment experience.• Managed a team of 16 Business Executives, aligning performance with business objectives and driving successful loyalty programs and customer acquisition initiatives to optimize business growth. Show less
  • Media Relation And Ranking Committee Institue Of Management Technology Ghaziabad
    Senior Member
    Media Relation And Ranking Committee Institue Of Management Technology Ghaziabad Jul 2015 - Mar 2017
    Handled Media and Public Relationship activities. Responsible for handling the social media marketing for the institute.
  • Landmark Group
    Brand Management Intern
    Landmark Group Apr 2016 - Jun 2016
    Dubai
    Increasing the brand awareness and customer base for home grown and Internationally franchised restaurants in the Middle East region. Responsibilities involved handling the digital marketing, point of sales advertising and other traditional sources of media like print, sms, email, OOH, etc.
  • Alumni Committee Institute Of Management Technology Dubai
    Student Member
    Alumni Committee Institute Of Management Technology Dubai Oct 2015 - May 2016
    Handling the Public Relationship activities for Alumni of Institute of Management Technology. This involved organising events like alumni meets and creating an annual newspaper.
  • Jrd Group
    Student Assistant
    Jrd Group Oct 2015 - Mar 2016
    Create a Go to the Market plan for a real estate based CRM software Propspace to launch it into the American Real Estate Market. Responsibilities involved mapping the customer base, identifying the target market and creating features advantages and benefits plan that would attract the customers.
  • Lakshmi Precision Screws Limited
    Summer Internship
    Lakshmi Precision Screws Limited May 2014 - Jul 2014
    Rohtak Area, India
    I handled the company website's backend and database.

Karan Goyal Education Details

Frequently Asked Questions about Karan Goyal

What company does Karan Goyal work for?

Karan Goyal works for Jio

What is Karan Goyal's role at the current company?

Karan Goyal's current role is Lead Digital Transformation and AI Innovation.

What schools did Karan Goyal attend?

Karan Goyal attended Institute Of Management Technology, Ghaziabad, Jaypee Institute Of Information Technology, Noida.

Who are Karan Goyal's colleagues?

Karan Goyal's colleagues are Abhishek Kumar, Naina Yadav, Marikani M, Prithiv R L, Devendra Lodhi, Hena Nowshehri, Niranjan Gowda.

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