Karan Kaul Email & Phone Number

Dallas, Texas, United States

Houston, Texas, United States

• Launched a live KPI dashboard and fostered cross-functional collaboration by incorporating the RACI framework, to facilitate a 12% reduction in lead time and a 10% enhancement in on-time deliveries
• Improved procurement efficiency by identifying process gaps, crafting SOPs, and driving strategic contract renegotiation and focused automation efforts, discovering the potential for a 20% increase in annual savings

Delhi, India

• Developed efficient business processes that drove customer acquisition for an Agri-Edtech Startup, resulting in 2K+ new leads and 15% cost reduction
• Devised go-to-market strategy for a European news-tech startup leading to 20% growth in app downloads

Gurugram, Haryana, India

• Collaborated with CXOs and business leaders to develop and execute annual operating plans across 10 countries; monitoring and enhancing processes for product, sales, customer success and operations teams
• Conducted comprehensive business analysis, leveraging client feedback and performance data to streamline onboarding and support, resulting in 15% improvement in customer feedback and 35% drop in onboarding time
• Improved profitability by restructuring the organization, revamping product offerings, and refining client-team alignment based on value, resulting in a 30% increase despite a 60% industry decline due to COVID-19
• Analyzed extensive client product usage and adoption data to generate a unique customer health card, contributing to improved customer retention and the identification of upselling opportunities

Gurugram, Haryana, India

• Launched and managed Central Account Management vertical in India and UAE; hired & trained 10-member team to manage 700+ restaurants, accounting for 20% of total revenue
• Implemented data-driven customer engagement strategy, including building a churn prediction model, defining KPIs and deploying dashboards, facilitating a 30% increase in monthly users and 50% decrease in client churn

Jammu, Jammu & Kashmir, India

• Spearheaded OYO's expansion into 3 new cities while overseeing top-line growth and managing projects and data-backed initiatives to consistently place in the top 5% for customer satisfaction scores across 180 cities
• Identified and executed a tie up with a government account, first of its kind, bringing in guaranteed $200K GMV with a potential to grow to $8M

Gurugram, Haryana, India

• Developed and implemented the "Dynamic Partner Pricing" model in collaboration with product, pricing, and business teams; piloted and refined user-centric features, leading to a 10% increase in average monthly supply.
• Formulated a comprehensive supply hack strategy encompassing aggressive pricing, supply chain optimizations, and strategic partnerships, increasing market share by 25% and driving the exit of 2 regional and 1 national.
• Designed a plan to decrease the company's payables to partner hotels in India by 80%, leveraging deal restructuring and supply optimization strategies

New Delhi Area, India

• Implemented solutions to address people, process, and product gaps in the payroll team of a leading paper manufacturing company resulting in a 20% reduction in errors
• Formulated and implemented standardized stock reconciliation process and controls across 40 cities for a leading car manufacturing company to avoid future mismatches
• Analyzed and improved the vehicle classification procedures for a toll operating firm, resulting in a 5% reduction in misclassifications over 3 months

New Delhi Area, India

• Conducted in-depth industry and company analyses within the upstream oil & gas sector, culminating in the determination of fair value for a prominent E&P company through discounted cash flow modeling
• Also worked with the real estate team and valued residential properties using free cash flow of the firm method of valuation

Delhi, India

Conducted a comprehensive analysis of the Indian Paint Industry and provided BUY, HOLD, or SELL recommendations for five leading Indian paint companies based on computed values using Relative Valuation multiples

Master'S In Business Analytics, Business Analytics

Activities and Societies: Co-founder - Product Management Student OrganisationAwarded Dean's Excellence Scholarship Graduate Teaching.

Bachelor Of Financial And Investment Analysis, Finance

Activities and Societies: Fourth Wall Productions: PresidentProjects undertaken: NBFCs As a threat to Banking Sector: This study was.

Education record

Education record

Activities and Societies: Event Organising committee, Theater Team