As a Senior Consultant, I collaborated with stakeholders, including System Architects, Fault Coordinators, and Program Managers. Below are the duties I managed:• Led as framework developer/test strategist for NZDT (NetAct Zero Downtime)/DR (Disaster Recovery) in NetAct R&D team to enhance/maintain the product.• Interacted with customers to understand their requirements and to deliver the solutions.• Executed and administered CI/CD pipeline for release verification, and resolved the issues leveraging excellent troubleshooting skills.• Analyzing upgrades and deployement logs to find the root cause and mitigate the same.• Deployed, administered, and optimized the platform in bringing up the new test-bed lab environments (hardware(HP,DELL), hypervisor(VMware), OS(RHEL, Windows Server), Dependencies, and Application Stack).• Performed various day-to-day tasks for administrating the test-bed lab environments.• Achieving user stories target tasks(not limited to infrastructure configuration, CI/CD, bug fixes) in specified time frame• Delivered various releases for NetAct in record time including development and verification stages.• Actively participated and contributed to the P.I. planning with other relevant stakeholders.• Updated and maintained the product documentation for each release.• Accountable for all the new features integrations cycle including performing proof of concept, development, and testing/verification to be taken in the Program Increment (P.I).• Collaborated with different teams on the product, to understand and fulfill the required tasks.• Handled a team of 4 R&D engineers to achieve the releases in the targeted time windows by guiding and working collaboratively with team members in developing, testing, and troubleshooting bugs in the product, which led to the overall remarkable performance of the team and improving the product up to 65%.

As a Technology Specialist at Accretive Technologies, I led the design, selection, and implementation of sophisticated information system solutions. Key responsibilities include:• Architectural Leadership:Lead the design and selection of IT solutions, considering functionality, security, integration, and performance.Spearheaded end-to-end management of client's IT infrastructure, designing and integrating new solutions seamlessly.•Comprehensive enterprise IT Solutions:Oversee the implementation and maintenance of tailored enterprise IT solutions, covering on-premise, hybrid data centers, cloud services, and network infrastructure.• Client Collaboration:Collaborate closely with clients to understand unique business needs, including integration of enterprise class solutions, and capacity planning for better return on investing (ROI) and better total cost of ownership (TCO)Design and execute strategic IT plans in collaboration with OEMs such as VMware, HP, Dell, Veritas, Veeam, and AWS.• Proof of Concept:Provide proof of concept by integrating tailored solutions into clients' infrastructures.Enterprise Architecture:• Define and design technology solutions within the agreed enterprise architecture to meet business objectives.• Solution Delivery:Develop, test, implement, and configure technology solutions, ensuring adherence to delivery commitments and agreed time frames.• Training and Support:Provide training to customer IT teams for day-to-day system admin tasks to ensure uptime of applications, virtual, and cloud infrastructure.Provided technical support to customers leveraging excellent troubleshooting skills.•System Administration:Administer in-house infrastructure, including customer-hosted applications and test-bed labs.Troubleshooting various issues, including platform, OS, hardware, hypervisor, and app stack.