Karan Saini Email and Phone Number

Building New products for Tata Digital - Financial services

1. Instrumental in Paytm Money's MF migration from direct RTA based model to BSE Star MF.2. Proposed a new MF UX to increase 1st time SIPs and increase fill rate.

Mutual Funds end to end Product development1. Envisaging new features/enhancements in Mutual Funds & NPS.2. Defining Product roadmap, user experience, process flows3. Liaising with Tech teams- Backend & Frontend, design teams, analytics, compliance & more.Tools used - Postman, JIRA, SQL, Clevertap, HTML, Zeplin, Figma, Miro etc.

1. Go to Market strategy for Launching Stocks, NPS on Paytm Money platform.2. Responsible for customer lifecycle management of all Paytm Money users to drive funnel movement, product adoption, retention etc. 3. Driving user growth through campaigns, leveraging distribution channels like Push, email, in-app, social media, SEO, Content.4. Analyzing market/user trends to develop Data-driven insights for optimizing growth strategies.5. Conceptualizing, creating, executing and testing the communication going to our users to boost business metrics. 6. Collaborating with different AMCs to strategize and execute campaigns for our users.

1. Responsible for Digital Go-to-market strategy of Jio Payments Bank customers.2. Designing customer communication strategies via Push notification, SMS, Email, in-app etc.3. Customer life Cycle Management of customers portfolio from acquisition to engagements.4. New customer onboarding through D-KYC & E-KYC process via BC channel.5. Liaising with the App team to improve customer experience for in-app on-boarding and everyday banking.Tools/skills learned- Clever Tap, Campaign Management, CLCM, Sales and Marketing

1. Developed long & short term price forecasts for all products in petrochemical business 2. Automated the complete process of forecast generation & sharing (Tableau Dashboards)3. Strategised & piloted a customer experience enhancement program across all Digital Stores4. Implemented an objective setting & tracking methodology(OKR) across 10000+ employees5. Optimised merchandiser, buyer & inventory planner processes as a part of business excellenceSkills Gained - Project management, Predictive Analytics, business excellence,

1. Provided solutions for client’s business needs using analytical tools like Excel, Tableau, VBA2. Developed product performance dashboards to envisage future product strategies3. Synthesized post-merger analysis of products for smooth integration of product portfoliosSkills gained - Descriptive analytics, data visualisation, project managementTools learned - Advanced Excel, VBA, powerpoint, Tableau