• Researched market trends, brainstorming ideas, networked with professionals and clients locally and nationwide to establish joint ventures and pursue new business opportunities. • Enhanced client database using Visual Basic operations rendering accurate data for analysis and improving data accuracy from 25% to 75%.• Extracted client survey demographics into meaningful data that yields for easier administrative accessibility and common trends reporting. • Documented reports by closely working with SMEs, business stakeholders and obtaining information from Microsoft Dynamics 365 CRM, adhering to different business requirements.• Strong stakeholder relationships, understand business requirements, increase benefits for the organizations through innovative and creative strategies.

• Elicited and Analyzed Information about CE Department and Comparator Colleges.• Planned Elicitation Interviews with Stakeholders to gather necessary information.• Drafted SWOT and RISK Analysis of Mohawk's CE Department. • Documented and Represented Requirements using Data Modelling Techniques like Use Case Diagram, Business Use Case, and Use Case Activity Diagram during client report and Status report presentation.• Prepared Project Plan and Gantt Chart for Project Timeline using MS Project.

• Improving customer relationships through financial controls, operations, administer team members and comply within the scope of an assigned shift.• Created a more efficient workflow by forecasting labour hours and assigning stations according to projected sales goals.• Remoulded efficiency, the sequence of service (SOS), Drive-thru performance, Table-turn times applying and utilizing DMAIC Six Sigma methodologies.• Reduced costs after identifying and eliminating inventory issues such as excess ordering, poor storage and inefficient waste management.• Oversee quality controls; budget management; safety compliance; recruitment and performance of the team members.• Reduced store shrinkage of goods by 15-20% by assigning team members accountable using client-driven methodologies, emphasizing on skills, experiences, and breadthwise knowledge of each team member.