Karan Singh Email and Phone Number
Currently working as a central placement coordinator at IIT Madras, I have over 3 years of experience driving meaningful outcomes from large sets of data. I have proficient knowledge of AWS and associated tools. When I am not working you will find me conducting improv sessions and reading heavy fiction.
Placement & Internship Cell, Iit Madras
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Placement Coordinator (Mba)Placement & Internship Cell, Iit Madras Aug 2024 - PresentChennai, Tamil Nadu, India -
Expansions SpecialistRevolut Sep 2023 - Aug 2024India -
Cxqo AssociateAmazon Mar 2021 - May 2023Noida, Uttar Pradesh, India -
Customer Service RepresentativeAmazon Sep 2020 - Mar 2021India• Worked as a Customer service associate in both the Indian as well as North American marketplaces, following Amazon's guiding principles of giving the utmost help and support to the customers.• Took charge of over 50,000 customer queries via phone and achieved a 95% positive resolution rate.• Exemplified dedication to driving customer satisfaction with Customer experience scores consistently above 99% throughout the tenure. • Illustrated impeccable performance in metrics such as Accuracy and efficiency, with average scores meeting the highest standards of the top 5 percentile associates across the network.• Managed 5+ departments involving Amazon Pay, Amazon Fresh, Amazon Business, Amazon Generalist team, etc. Spearheaded prominent deliverables including end-to-end customer KYC onboarding, product engineering, guiding wholesale merchants with bulk ordering and billing, and partnering with Fresh stores to enable absolute customer resolution.• Teamed up and worked closely with engagement committees to organize team-building activities. • Led the department of 24 teams in managing events to reduce associates' stress while working from home during COVID-19.• Was accountable for publishing daily performance reports and guiding associates in achieving high levels of customer satisfaction, also contributed to editing and publishing over 30 knowledge base documents to further improve accuracy in resolutions.
Karan Singh Education Details
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Master Of Business Administration - Mba -
Its Institute Of Health And Allied SciencesBiotechnology -
Dav Public SchoolPcb
Frequently Asked Questions about Karan Singh
What company does Karan Singh work for?
Karan Singh works for Placement & Internship Cell, Iit Madras
What is Karan Singh's role at the current company?
Karan Singh's current role is Central placement coordinator | IIT Madras DoMS 2024-2026 | Ex- Amazon | Ex- Revolut.
What schools did Karan Singh attend?
Karan Singh attended Indian Institute Of Technology, Madras, Its Institute Of Health And Allied Sciences, Dav Public School.
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Karan Singh
Durham University (Uk), Mba 2024-2025 | Salesforce Developer | Civil Engineer | Ex- Salesforce Consultant, Team Leader, Application Development Analyst- Accenture | Mits ‘20Noida -
Karan Singh
Adept And Certified Hr Professional Working In Talent Administration, Committed To Continuous Learning And Knowledge Enhancement In People Operations.Bengaluru1itcinfotech.com
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